Director of Infrastructure, Operations, and Security

Director of Infrastructure, Operations, and Security

The Director of Infrastructure, Operations, and Security leads the technology foundation that powers the business overseeing multiple teams responsible for infrastructure, networking, DevSecOps, IT service operations, and cybersecurity. This role ensures all systems are secure, reliable, scalable, and aligned with enterprise goals, supporting both business operations and member-facing solutions.

Key Responsibilities :

• Lead enterprise infrastructure, networking, and automation practices that improve reliability and deployment speed. Integrate security throughout the development and operations lifecycle ("secure by design").
• Oversee day-to-day technology operations, monitoring performance and ensuring SLA compliance. Mature ITSM processes for incident, problem, and change management.
• Direct security programs, vulnerability management, IAM, and compliance frameworks. Establish proactive threat monitoring and response capabilities.
• Partner with IT peers and business leaders to ensure infrastructure, security, and operations support digital transformation and enterprise growth.
• Manage vendor relationships, contracts, and technology budgets, ensuring value optimization and alignment with architecture standards.
• Build and mentor a high-performing team across infrastructure, operations, and security disciplines, fostering accountability and continuous improvement.

Success Measures :

Qualifications :

Benefits available to you

About True Value :

For more than 75 years, True Value has empowered independent retailers to become a recognized, trusted fixture on Main Streets everywhere through its iconic brand. From expansive product sets and market-customized assortments to innovative marketing programs and value-added services, True Value is the partner for all things hardware. Now part of the Do it Best Group, the world's largest independent home improvement co-op, True Value continues to support thousands of stores globally while retaining an independent spirit, community focus, and its trusted legacy brand.