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Service Technician
Service TechnicianNexus Energy Services • Akron, OH, US
Service Technician

Service Technician

Nexus Energy Services • Akron, OH, US
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Job Purpose :

  • The Service Technician is responsible for troubleshooting problems, completing installations, and performing unscheduled repairs and scheduled maintenance on equipment, based upon customer demand.
  • Technicians work under the direction of the Service Manager and GM.
  • Technicians should represent the company core values, performing all duties with safety and customer service being the paramount goal.

Responsibilities & Essential Functions (not all inclusive) :

  • Opens and closes work orders / tickets to record job costs and service time for accurate invoicing.
  • Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to the customer actions necessary to correct the situation.

    • Performs necessary repairs in a professional and productive manner including, but not limited to :

  • Fuel dispensers and pumps C-store POS systems Electrical equipment / systems Minor work on underground systems Tank monitoring equipment Fleet Fueling Controls Scheduled Maintenance Factory authorized modifications Maintains knowledge of current industry regulations (DEP, EPA, L&I, etc.) Adheres to all company policies, procedures, practices, and safety standards.
  • Maintains company vehicles and adheres to all state / local / federal laws and company policies regarding the operation of a motor vehicle.
  • Must obtain and maintain a DOT Medical Card (if required).
  • Attends and participates in all work-related meetings, inventories, and training classes.
  • Maintains professional appearance in accordance with the company dress code policy.
  • Maintains professional communication and demeanor with vendors, team members, and guests.
  • Shows strong commitment to teamwork while being flexible and adaptable to change.
  • Follows safety rules and ensures that hazardous waste is disposed of properly.
  • Provides service repair narratives (written and verbal) for the customer and submits paperwork for time worked and repairs completed in a neat, accurate, and timely manner.
  • Maintains part inventory and supplies in the vehicle.
  • Responsible for maintaining personal tools required for performing the job effectively and safely.
  • Follows customer’s safety and housekeeping guidelines when performing repairs at customer sites.
  • All other duties as assigned.

    • Education, Experience and Skill Requirements :

  • High school diploma or equivalent required.
  • Completion of a related trade school program preferred.
  • Manufacturer Equipment specific Certifications 2-year related experience preferred.
  • Proven mechanical and electrical skills.
  • Previous experience with aerial lift equipment / cranes is a plus.
  • Must have knowledge of tools and equipment used in the construction environment.
  • Excellent communications, analytical, and organizational skills.
  • Ability to learn and utilize computer applications, smartphone, and ticketing system required.
  • Ability to multi-task and prioritize tasks.
  • Availability to work a flexible schedule as needed.
  • Must be able to pass pre-employment testing, including background check, drug screen, and Motor Vehicle Record (MVR).   Powered by JazzHR
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