Director of Technology ServicesVirtualVocations • Kansas City, Kansas, United States
Director of Technology Services
VirtualVocations • Kansas City, Kansas, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Director of Technology Services responsible for overseeing the operational aspects of the IT function.
Key Responsibilities
Manage vendor and contract relationships, including lifecycle management and service delivery
Oversee helpdesk operations, ensuring effective support workflows and onboarding / offboarding processes
Lead and develop IT support staff while tracking operational KPIs and implementing governance frameworks
Required Qualifications
8+ years of experience in IT operations or technology services leadership
Proven experience managing vendors, MSPs, or outsourced IT partners
Strong background in helpdesk operations and service delivery
Demonstrated people leadership and team management experience
Financial acumen and vendor negotiation skills
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Director Of Technology • Kansas City, Kansas, United States
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