Account Manager - Remote

Account Manager

EventMobi is a remote-first company and this is a fully remote position. You may reside anywhere provided you are able to accommodate EST working hours.

Are you ready to take your Sales career to the next level? Do bigger deals, negotiate more strategic contracts? As an integral part of an all-star Sales team in North America, the Account Manager is the primary owner of our existing client business.

Working closely with the Event Success team ("Customer Success"), you will be responsible for proactively engaging with each of your assigned customers every month - regularly providing product demos, educating them on new services, gathering feedback & ensuring their overall event success in order to drive account growth and retention YoY.

Your mission? Land & expand. Find ways to grow our footprint by being the trusted advisor to hundreds of our top customers.

What Your Work Will Focus On :

• Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
• Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
• Prospect for growth opportunities within your existing client base through referral and other networking initiatives
• Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
• Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
• Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
• Actively participate and contribute to team meetings, Slack discussions & 1 : 1s
• Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts

Your Qualifications :

You Are :

What Will You Get From EventMobi?

Remote Workspace Requirements :

About EventMobi :

We're focused on building the most comprehensive event management platform to help conference organizers create engaging event experiences. We believe live events bring people together and enable positive change. Over 30,000+ events in 70+ countries from major brands such as Porche and Shoppers Drug Mart, to amazing non-profits such as American Psychiatric Nurses Association and Canadian Real Estate Association have trusted EventMobi's suite of software technology to manage their events and engage their attendees.

If you are interested in seeing EventMobi in action, check out some of the videos below :

EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.