Delivery Manager / Marketing Communications Manager

Delivery Manager / Marketing Communications Manager

Location : Remote

Department : Client Success / AI

Reports to : Head of Operations

About Us

SearchTides is a team of creative and dedicated marketing professionals specializing in AI-driven commerce.

Since 2013, we’ve been at the forefront of online purchase behavior earning our clients over $400M+ as a result of our partnership.

What sets us apart is our ability to deconstruct and understand algorithms. It took us an average of 4 weeks to adapt our strategies to Google algorithm updates compared to the rest of the industry, taking 13 months. We have applied similar principles to LLM Search and built out a new holistic model that makes our clients the recommended brands in ChatGPT, Claude, Perplexity, etc.

We believe the next customer isn’t human, it’s AI. And to win, you must be the strongest signal.

Role Overview

We’re looking for a Delivery & Marketing Communications Manager who excels at structuring complex workflows and turning technical SEO / AI information into polished, executive ready client deliverables.

You will be responsible for :

Translating technical findings into strategic, well-organized deliverables

Working cross-functionally between technical teams, account management, and clients ensuring smooth connectivity and delivery of client-facing documents and presentations

Your Core KPI

is to turn technically dense information into easy-to-understand client-facing deliverables

Key Responsibilities

Create, refine, and structure high-impact client facing deliverables : strategy decks, performance reports, audits, summaries, and executive notes

Transform technical SEO / AI insights into clear, concise, compelling narratives clients can easily understand and get excited about

Maintain brand consistency, visual standards, and a clean narrative flow across all deliverables

Serve as an organized, confident operational point-of-contact for clients and internal teams

Understand our clients, anticipate their needs and build out deliverables to fit them

Collaborate with SEO and AI specialists to verify accuracy and deepen strategic messaging

Improve templates, formatting systems, and communication workflows.

Qualifications

4–7 years of account management, communications management, or consulting deliverable work

Strong writing, editing, and storytelling skills – especially for technical or data-heavy topics

Experience working with SEO, digital marketing, or technical teams

Highly organized with proven ability to manage multiple timelines and deliverables simultaneously

Able to clarify ambiguity, ask thoughtful questions, and influence cross-functional teams

Proficiency in Google Workspace (Docs, Slides, Sheets), project management tools, and presentation workflows

Thrives in a fast-paced, remote, globally distributed environment

High accountability and a proactive, self-directed work ethic

Nice-to-Haves

We’d love if you have :

Experience in SEO, analytics, or technical marketing environments

Prior work with enterprise clients or multi-team digital projects

Basic visual communication / design instincts (doesn’t need to be a designer)

Experience improving internal systems or delivery processes.

To Apply

Email your cover letter, resume, and portfolio to careers [at] searchtides.com with the subject line AI Visibility Specialist – [Your Name]

If you are selected, we will book a 15 minute phone screening call

Complete a PAID project that assess your applicable skills

Final interview

Why You’ll Love Working Here

You’ll be the operational and communication engine behind some of the most advanced AI visibility programs in the world

You’ll collaborate with smart, technical teammates across 30+ countries

Your work directly impacts enterprise clients and shapes how we communicate strategy

Remote-friendly, flexible, high-autonomy culture focused on output and innovation

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