Dental Treatment Coordinator

Patient Care Coordinator (PCC) – High-Performance Dental Office

Ashland, MA | Full-Time | Competitive Pay + Growth Path

We are a fast-growing, privately owned, modern dental practice looking for a  Patient Care Coordinator  who thrives in a high-accountability, high-impact environment. This is a sales, communication, and systems role—not a passive front desk position.

You will be the bridge between clinical excellence and financial clarity for our patients.

What You’ll Be Responsible For

• Presenting treatment plans with confidence, clarity, and urgency
• Verifying insurance and explaining benefits without confusion or fluff
• Converting diagnosed treatment into scheduled care
• Following up on unscheduled treatment daily
• Managing patient objections with professionalism and empathy
• Coordinating with doctors, assistants, and front office for flawless flow
• Maintaining airtight documentation in Dentrix / Adit

Who This Role Is For

You are persuasive, organized, and emotionally intelligent

You don’t “wait to be told”—you see gaps and close them

You are comfortable talking about money

You track your performance and care about outcomes

You don’t make excuses—you make conversions

Who Should NOT Apply

If confrontation makes you uncomfortable

If sales makes you feel “pushy”

If details overwhelm you

If you need micromanagement

Requirements

Dental front office or PCC experience preferred

Strong communication skills (spoken + written)

Professional appearance and demeanor

Compensation & Growth

Competitive hourly pay based on experience

Performance-based bonuses

Clear growth path into lead coordinator or office management

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Paid time off

Skills : Bilingual

Benefits :

401(k)

Compensation :

$25-$30 / hour