Fresh Merchandise Operations Specialist

Fresh Merchandise Operations Specialist

This role ensures operational excellence and maximum sales in fresh food departments across retail locations. The position involves training, coaching, and supporting club teams while maintaining high standards of quality, food safety, and member satisfaction.

Opportunity to lead and influence fresh food operations across multiple retail locations. Professional growth through hands-on training and leadership experience. Exposure to multiple fresh food categories, including Meat, Seafood, Produce, Bakery, and Prepared Foods. Collaborative work environment with other trainers and management teams. Competitive pay and potential for career advancement. Travel opportunities to gain experience across different markets.

Implement comprehensive training programs for retail club teams, focusing on fresh food operations, including food safety, quality assurance, and merchandising standards. Evaluate and monitor club team performance, providing coaching and feedback to drive continuous improvement. Utilize digital tools and platforms to optimize operational efficiency and effectiveness. Stay current with industry trends and innovations in fresh categories, continually developing skills for competitiveness. Ensure adherence to company standards and regulatory requirements for food safety and sanitation practices. Influence club teams to align with standards, policies, and operational expectations. Identify opportunities to improve fresh food operations processes and collaborate with teams to implement strategic changes. Maintain open communication with club managers and stakeholders, sharing updates on training initiatives, performance metrics, and operational matters. Keep accurate records of all training activities, including attendance, evaluations, and feedback. Travel to various retail locations to deliver training sessions and provide on-site support. Collaborate with fellow trainers and club personnel to ensure consistent training methodologies and operational standards. Champion member-focused fresh food operations, consistently meeting or exceeding expectations for quality and freshness. Lead by example, demonstrating commitment to operational excellence while fostering a positive and inclusive team culture.

3 to 5 years of hands-on experience in retail fresh food areas, restaurant, bakery, meat processing, quality assurance, or a related field. 3 to 5 years of supervisory or management experience with proven leadership abilities. Excellent communication and influencing skills, with experience supporting senior leaders. Proven track record in fresh food retail operations with an understanding of departmental financial objectives. Adaptability, resilience, and a proactive approach to change and innovation. Strong presentation skills and proficiency in Microsoft Office (Word, Excel, PowerPoint). Comfortable navigating digital platforms such as Teams and Zoom. Valid driver's license and insurance for travel requirements.