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Media Specialist/Media Designer
Media Specialist/Media DesignerR Systems • Denver, Colorado, United States
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Media Specialist / Media Designer

Media Specialist / Media Designer

R Systems • Denver, Colorado, United States
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  • [job_card.full_time]
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Key Responsibilities

  • Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
  • Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
  • Produce customer-facing enablement materials and marketing content that aligns with brand standards
  • Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
  • Develop performance support systems including user guides, facilitation guides, and job aids
  • Map customer journeys and create data-driven storytelling content for analytical solutions
  • Ensure all materials meet accessibility standards (Section 508 compliance)
  • Evaluate learning effectiveness using established models and iterate based on feedback
  • Manage multiple projects simultaneously using agile methodologies

Skills & Competencies

Instructional Design Expertise

  • Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
  • Proven experience with instructional design models : ADDIE, SAM, and Agile Learning Design
  • Expertise in learning objectives alignment and assessment design
  • Knowledge of microlearning and blended learning strategies
  • Experience developing performance support systems (job aids, user guides, facilitation guides)
  • Understanding of accessibility standards (Section 508 compliance)
  • Familiarity with evaluation models (Kirkpatrick Model)

    • Video & Media Production

  • Storyboarding and scripting for video content
  • Voiceover and narration techniques
  • Motion graphics and animation basics
  • Video editing for clarity, pacing, and engagement
  • Ability to produce professional, customer-facing video materials

    • Graphic Design & Visual Communication

  • Strong foundation in design principles : contrast, hierarchy, alignment, proximity
  • Proficiency in typography and color theory
  • Expertise in infographic and data visualization design
  • Understanding of branding and visual identity alignment
  • Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
  • Ability to create compelling customer-facing materials

    • Marketing & CRM Enablement

  • Experience with customer journey mapping
  • Skill in value proposition messaging
  • Ability to create data-driven storytelling for analytical solutions
  • Understanding of customer enablement and marketing communications

    • Strategic Thinking & Collaboration

  • Systems thinking and cross-functional alignment capabilities
  • Empathy mapping and user-centered design approach
  • Strong feedback integration and iterative refinement skills
  • Creative problem-solving across multiple formats and mediums
  • Excellent collaboration and communication skills

    • Tools & Software

    Instructional Design & E-Learning

  • Articulate 360 (Storyline and Rise) -
  • Adobe Captivate -
  • Camtasia -

    • Video Production & Editing

  • Adobe Premiere Pro OR Final Cut Pro -
  • Camtasia (for screen recordings and simple edits) -

    • Graphic Design & Visual Development

  • Adobe Creative Suite :
  • Adobe Photoshop -
  • Adobe Illustrator -
  • Adobe InDesign -
  • Canva Pro -
  • Microsoft PowerPoint (advanced animations and storytelling) -

    • Data Visualization & Analytics

  • Tableau , Power BI , OR Excel (advanced) -

    • Collaboration & Project Management

  • Mind mapping tool (e.g., Miro, MindMeister, XMind) -
  • Confluence OR SharePoint (for documentation) -
  • Jira (for agile project management) -

    • Qualifications

  • Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
  • 5+ years of experience in learning experience design, instructional design, or related role
  • Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
  • Expert-level proficiency with Articulate 360 suite
  • Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Proven experience with video production and editing tools
  • Experience creating accessible content that meets Section 508 standards
  • Strong project management skills with experience using agile methodologies
  • Excellent written and verbal communication skills

    • Preferred

  • Degree in Instructional Design, Learning Technologies, or related field
  • Certification in instructional design (ATD, eLearning Guild)
  • Experience in CRM enablement or marketing content development
  • Background in data analytics or business intelligence training
  • Experience working in cross-functional, matrixed organizations

    • Portfolio Requirements

    Candidates must submit a portfolio demonstrating :

  • E-learning modules created with Articulate 360 or similar tools
  • Video content with examples of storyboarding, editing, and motion graphics
  • Infographics and visual communication pieces
  • Customer-facing training or enablement materials
  • Examples of accessible design implementations
  • Data visualization or analytical storytelling content (if available)

    • Work Environment

  • Hybrid schedule : 4 days per week onsite in Denver, CO office
  • Collaborative, creative team environment
  • Fast-paced with multiple concurrent projects
  • Cross-functional collaboration with marketing, product, and operations teams
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