Come join our team at the Residence Inn Portland Clackamas. Located in the parking lot of the Clackamas Town Center!
As Assistant Executive Housekeeper you will be responsible for aiding in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests. This position is that of a working manager where time would be split between room inspections team member supervision and laundry as well as cleaning rooms on some days. If you have a great attention to detail take pride in your work and can lead by example we invite you to apply!
RESPONSIBILITIES
- Supervise and inspect daily cleaning of the guest rooms guest corridors elevator foyer area vending area service areas including linen closets staff restrooms and storage area to ensure product quality standards are met and that optimum service is provided to hotel guests.
- Educate and train all employees in compliance with hotel standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance.
- Carry out special needs and requests of the guests VIPs and repeat visitors.
- Assist with tracking inventory (guestroom amenities linen terry laundry facilities and cleaning supplies) and ordering needed supplies and amenities on monthly / quarterly basis.
- Assist Executive Housekeeper with implementing and maintaining ongoing general cleaning programs.
- Assist Executive Housekeeper with conducting monthly department meetings with housekeeping staff.
- Request and follow-up on maintenance issues / problems with engineering department to protect hotel assets and ensure a safe accident free environment for guests and employees.
- Assist in resolving guest complaints regarding service and / or room cleanliness.
- Stay mindful of monthly budget keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests if needed.
QUALIFICATIONS
Previous hotel housekeeping experience preferred; previous supervisory experience also preferred.Knowledge of housekeeping and laundry operations and procedures.Knowledge of proper use and storage of cleaning chemicals.Knowledge of equipment such as vacuums commercial washers and dryers.Proficiently speak read write and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members.Able to prioritize and organize work assignments and delegate responsibilities.Demonstrate genuine care for customers and team members.Able to work in a fast-paced environment.Able to work independently and as part of a team.Able to input information into a computer.BENEFITS
PTO with immediate accrualAccess 50% of your wages prior to paydayDiscount program for car rentals travel entertainment etc.Hotel Discounts WorldwideHealth InsuranceDental InsuranceVision InsuranceBasic Life / AD&D and Supplemental Life InsuranceVoluntary Options Critical Illness / Accident / Hospital Indemnity / Short Term Disability / LegalEmployer Sponsored Long-Term Disability Coverage401(k) with immediate matchDouble Time for Holidays WorkedHealth Savings AccountEmployee Assistance Program (EAP)Dependent Care FSAKey Skills
Corporate Paralegal,Information Technology,Account Development,CNC,Content Development
Employment Type : Full-Time
Experience : years
Vacancy : 1