Customer Service / Order Entry

Job Description

Job Description

Job ID : 6291

Established and growing manufacturing company in Martinez, CA is looking for a Customer Service and Order Entry help. This is a temporary full time hourly position with intent to convert to permanent hire, if the right fit.

Responsibilities include but are not limited to responding to and posting all daily orders, producing invoices and credits and scheduling local and third-party carriers.

The ideal candidate is detail oriented, software savvy, has excellent communication, time-management, problem-solving skills, and appreciates the value of great customer service.

Requirements : Must be Organize, Detail Oriented and committed to accuracy Must be someone who always double checks their work Must be able to write professional and grammatically correct emails to our clients Must have experience working with computers and Microsoft Office (Word, Excel), QuickBooks Must be professional, courteous, and be able to communicate as such with clients via email and on the phone and also with fellow coworkers Must be able to maintain confidentiality because you will be working with sensitive information Must be able to prioritize tasks and responsibilities and manage your own time well and independently Must have a "Can Do" Attitude (no task is too small to complete) Must be able to lift up to 30 lbs. if needed Provide administrative support like filing, faxing, and other duties Answering Customers Concerns or questions via email or phone or finding the appropriate person to answer the questions if you don't know the answer Maintain the vendor and customer files Keep the office supply room looking orderly Ship and mail documents and packages when needed Assist with special projects and event planning when needed Possibly assist other departments with projects as well Additional responsibilities are not limited to those listed above and below.

$20-22 per hour to start DOE