Content Designer

About the role

Chime is building a better way to bankone thats driven by purpose not profit. Were looking for a Content Designer to join our Product Design team and help shape consumer-facing product experiences used by millions of members.

As part of a small highly impactful content design function youll have ownership over content within the Spending Savings & Investing pillar. Youll work with designers product managers researchers engineers and product marketers to bring clarity to complex financial concepts and ensure content meaningfully improves the member experience.

The base salary offered for this role and level of experience will begin at $170000 and up to $235000. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

In this role you can expect to

• Own content design for defined product areas driving clarity and quality across end-to-end user experiences in Chimes mobile apps and digital product surfaces.
• Partner closely with cross-functional teams to shape product direction through content from early concepting through launch and iteration.
• Write and refine clear inclusive and human content for product flows feature messaging system feedback and microcopy.
• Make informed content decisions within your problem spaces contributing to naming taxonomy and information hierarchy.
• Apply and evolve Chimes product voice and tone in collaboration with Design and Brand partners.
• Use research insights data and experimentation to validate content decisions and continuously improve outcomes.
• Help scale content design at Chime by contributing to guidelines documentation and lightweight systems that enable consistency and quality.

To thrive in this role you have

#LI-TP1

A little about us

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank

Were a team of problem solvers dreamers and builders with one shared obsession : our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

What we offer for our full-time regular employees

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact : .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.

Required Experience :

IC

Key Skills

Compliance Management,Information Management,Proofreading,Social Intelligence,Content Quality,Factual Information,Video Packages,Conduct Interviews,Records Management,Creative Content,Editorials,News Stories,Newsgathering,Content Reviews

Employment Type : Full Time

Experience : years

Vacancy : 1