Merchandise Team Lead

Overview

$17.56 / hour

As a Team Lead in Merchandise, you will oversee the daily operations of the merchandise department, ensuring a seamless and enjoyable shopping experience for guests. This role involves training and mentoring merchandise associates, managing inventory, and handling guest inquiries and concerns. Additionally, you will ensure that all merchandise areas are clean, organized, and compliant with safety standards, while also coordinating with other departments to maintain efficient operations.

Responsibilities

• Communicate daily staffing concerns to Area Leadership and Management
• Maintain positive, professional relationships with all team members, serving as an example
• Perform weekly inventory cycle counts for fast-selling items in Merchandise shops
• Assist guests with purchases and product inquiries, offering personalized recommendations
• Maintain visually appealing merchandise displays and ensure inventory levels are adequately stocked
• Provide quality guest service by offering information in person regarding products and services
• Clean and maintain displays, shelves, counters, stock areas, and tables
• Receive, retrieve, organize, and stock shelves, counters, tables, or display racks with products
• Monitor areas to detect theft and assist in protecting park assets
• Assist with inventory counts and maintain accurate records
• Keep work and guest areas clean, neat, and organize
• Perform other duties as assigned

Qualifications