In-Room Dining Server
OCI at W West Beverly Hills
Compensation : $20.38 per hour + Tips (Non-Exempt Employee)
About the Role
The In-Room Dining Server is responsible for providing seamless service and creating exceptional guest experiences at the 300+ room hotel W West Beverly Hills. As the face of In-Room Dining, you’ll deliver elevated dining directly to guest rooms while embodying the style, energy, and luxury standards of the W brand.
Key Responsibilities
- Serve as a welcoming and approachable point of contact for guest needs and questions
- Maintain complete knowledge of menus, beverages, recipes, and hotel offerings
- Ensure cleanliness, sanitation, organization, and proper food handling at all times
- Prepare, deliver, and pick up guest orders promptly, accurately, and with polished service
- Set up and maintain work areas for opening, mid-shift, and closing according to checklists and needs for shifts
- Assist guests with food & beverage inquiries and recommendations
- Communicate guest needs beyond the food & beverage scope to supervisors promptly
Qualifications
1+ years of hospitality experience in a hotel or restaurant settingStrong interpersonal and communication skills with a guest-first approachAbility to multitask and thrive in a fast-paced environmentFlexible schedule availability, including weekends and holidaysProfessional presence, positive attitude, and eagerness to learn and growBenefits
Subsidized Health, Dental, and Vision Insurance for Full-Time Employees (+ 30 hrs. / wk.)Paid Time OffDining DiscountsNote : Due to the nature of the hospitality industry, schedules may vary and will include weekends and holidays to meet business needs.