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Director, Business Intelligence
Director, Business Intelligence1-800-FLOWERS.COM, INC. • Jericho, NY, United States
Director, Business Intelligence

Director, Business Intelligence

1-800-FLOWERS.COM, INC. • Jericho, NY, United States
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  • [job_card.full_time]
[job_card.job_description]

About Us

1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate. Our family of brands includes Harry & David®, Cheryl’s Cookies®, Shari’s Berries®, The Popcorn Factory®, PersonalizationMall.com®, and more. Together, we deliver millions of heartfelt gifts each year across floral, gourmet foods, personalized products, and celebrations.

We are committed to innovation, exceptional customer experiences, and empowering our teams with the tools and data needed to drive meaningful decisions. As we continue to expand our digital, data, and technology capabilities, Business Intelligence plays a critical role in supporting our fast-moving, multi-brand organization.

Director, Business Intelligence

1-800-FLOWERS.COM, Inc. is seeking an experienced Director, Business Intelligence to lead enterprise-wide analytics, reporting, and data management initiatives across our family of brands. This leader will help shape the future of our BI environment by driving scalable reporting solutions, improving data accessibility, and empowering teams with actionable insights.

In this high-impact role, you will bridge the gap between our BI technology stack and business users—ensuring strong platform performance, effective enablement, and enterprise adoption of BI solutions. You will collaborate closely with senior leadership, oversee BI operations, and champion a data-driven culture throughout the organization.

Key Responsibilities

Lead & Develop the BI Team

  • Manage and mentor a small team of BI professionals.
  • Foster growth, continuous learning, and innovative problem-solving.

Strategic Partnership

  • Work with senior leadership to plan, prioritize, and deliver Business Intelligence initiatives aligned with strategic objectives.
  • Support enterprise reporting needs across multiple brands.

    • Vendor Relationship Management

  • Serve as the primary liaison for BI vendors.
  • Lead tool implementation efforts, enablement sessions, and platform improvements.

    • BI Advocacy & Enablement

  • Act as an on-site BI champion, driving user adoption and satisfaction.
  • Promote self-service analytics and help stakeholders maximize BI platform capabilities.

    • Platform Administration

  • Oversee BI system performance, infrastructure health, configuration, and troubleshooting.
  • Maintain platform reliability, scalability, and availability.

    • Governance & Best Practices

  • Define and enforce standards, conventions, and frameworks for BI development.
  • Support reporting consistency, data quality, and scalable data practices.

    • Training & Engagement

  • Develop and deliver BI training programs, workshops, and documentation.
  • Cultivate a culture of data literacy and insight-driven decision making.

    • Technical Guidance

  • Provide recommendations for SQL optimization, efficient data access, and BI development best practices.
  • Support teams with technical documentation and sample code.

    • Security & Access Control

  • Define and oversee BI access and security controls to ensure data integrity and compliance.

    • Qualifications & Requirements

    Education

  • Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent experience).

    • Leadership Experience

  • Proven experience leading BI or analytics teams.
  • Demonstrated success delivering enterprise-scale BI or reporting solutions.

    • Technical Expertise

  • Strong proficiency in SQL and relational databases.
  • Hands-on experience with data warehouse platforms (Snowflake preferred).
  • Working knowledge of Unix / Linux .
  • Familiarity with BI tools such as Sigma, Power BI, Tableau, or Looker .
  • Experience with scripting languages (PowerShell, Unix shell, Python, or R).
  • Understanding of networking fundamentals related to BI performance.
  • Experience with enterprise job scheduling tools (preferred but not required).

    • Soft Skills

  • Excellent communication and presentation skills.
  • Ability to translate technical concepts for non-technical audiences.
  • Strong organizational, planning, and problem-solving abilities.
  • Customer-centric mindset with a passion for enabling teams through data.

    • Preferred Attributes

  • Experience supporting enterprise BI platforms (Sigma, Power BI Service, Tableau Server, etc.).
  • Familiarity with data governance frameworks and metadata practices.
  • Ability to influence at all levels and promote a self-service analytics culture.
  • Interest in emerging BI and data technologies..

    • The expected salary range for this position is $160,000 -$180,000. The actual compensation will be determined by experience and other factors permitted by the law.

    To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company.

    Benefits for this location include

  • Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
  • Flexible Spending Account
  • Health Savings Account
  • 401k retirement program
  • Mental health resources / Employee Assistance Program
  • Flexible paid vacation time
  • 6 paid holidays
  • 30% employee discount across our family of brands
  • Potential eligibility for annual merit-based wage increase, if applicable
  • Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.

    • California residents – please see our California Privacy Rights Notice for Job Applicants

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    Director • Jericho, NY, United States

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