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Staff Software Engineer, CMDB
Staff Software Engineer, CMDBEquinix • Dallas, TX, US
Staff Software Engineer, CMDB

Staff Software Engineer, CMDB

Equinix • Dallas, TX, US
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  • [job_card.full_time]
[job_card.job_description]

Staff CMDB Developer

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriersbecause progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.

Job Summary

We are seeking a skilled Staff CMDB Developer with expertise in ServiceNow Configuration Management Database (CMDB) to design, develop, and maintain robust CMDB solutions. This role will focus on ensuring data integrity, automation, and alignment with ITIL best practices while enabling accurate asset and configuration management across the enterprise.

Responsibilities

  • Design and implement CMDB data models, class structures, and relationships in ServiceNow. Develop and maintain discovery patterns, probes, and integrations to ensure accurate CI population. Create workflows, business rules, and automation scripts to enforce CMDB governance and compliance

Integration & Data Quality

  • Build and manage integrations between ServiceNow CMDB and external systems (e.g., asset management, cloud platforms, monitoring tools). Implement reconciliation rules, identification strategies, and data normalization processes. Monitor and improve CMDB health metrics (completeness, compliance, correctness)
  • Governance & Standards

  • Collaborate with ITSM, ITOM, and Asset Management teams to align CMDB with organizational processes. Define and enforce CMDB policies, naming conventions, and lifecycle management standards. Provide technical guidance and mentorship to junior developers and administrators
  • Performance & Optimization

  • Optimize CMDB performance and scalability for large enterprise environments. Troubleshoot and resolve complex CMDB-related issues and data discrepancies
  • Qualifications

  • Education : Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience : 35 years of ServiceNow development experience, with at least 2 years focused on CMDB and Discovery. Proven experience in designing and implementing CMDB architecture for mid-to-large scale environments
  • Technical Skills : Strong proficiency in ServiceNow scripting (JavaScript, Glide API). Expertise in ServiceNow Discovery, Service Mapping, and IntegrationHub. Familiarity with ITIL processes, especially Configuration Management and Asset Management. Knowledge of APIs, web services (REST / SOAP), and data integration techniques
  • Preferred Skills

  • ServiceNow Certified Implementation Specialist CMDB
  • ServiceNow Certified Application Developer
  • Experience with cloud discovery (AWS, Azure, GCP) and containerized environments
  • Strong analytical and problem-solving skills with attention to detail
  • The targeted pay range for this position in the following location is :

    United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

    Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and / or training.

    The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

    Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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