Medical Concierge/Technician

Who We Are

ABOUT ENOVIS

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.For more information about Enovis, please visit www.enovis.com.

What You'll Do

At Enovis we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it.

Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself

As a key member of the Recovery Sciences team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title:

Medical Concierge/Technician (Evergreen)

Reports To:
Diagnostic Lab Manager

Location:
Remote

Business Unit Description:

Recovery Sciences

Job Title/High-Level Position Summary:

The Medical Concierge/Technician serves a dual role, combining the expertise of a veterinary technician with the service-oriented responsibilities of a medical concierge. This position supports the clinical pathology service by evaluating sample quality and submission information to ensure diagnostic quality before pathologist review using a robotic microscope remotely. The Medical Concierge/Technician also evaluates select technician-appropriate samples, such as blood smears. Acting as a bridge between technical expertise and client service, this role ensures both exceptional laboratory quality and a streamlined, concierge-level experience for our clinics. The ideal applicant will be a certified Veterinary technician with a Veterinary Technician Specialty (VTS) in Clinical Pathology.

Key Responsibilities:

• The candidate will be available for sample evaluation during their scheduled shifts, which may include evenings and weekends.
• The candidate will assess the diagnostic quality of the sample slide and submission information in a timely manner (~15 minutes).
• The candidate will evaluate technician appropriate sample submissions in a timely manner (~15-30 minutes).
• The candidate will flag samples to be further evaluated by the on-shift clinical pathologists as needed.
• Operate and maintain robotic microscopes remotely to assess sample and slide quality.
• Perform quality assurance checks to ensure accuracy and consistency in slide preparation and evaluation prior to pathologist review.
• Evaluate select technician-appropriate samples (e.g., blood smears) and document findings within established protocols.
• Collaborate with pathologists and team members to support efficient clinical pathology workflows.
• Serve as a Medical Concierge by providing clear communication, timely updates, coordinating consults, and concierge-level service to clinics as needed.
• Uphold laboratory standards for accuracy, reliability, and turnaround time.
• Assist in troubleshooting sample quality and assessment issues, performing and recommending corrective actions as needed.
• Contribute to a supportive, team-oriented work environment by sharing knowledge, assisting colleagues, and fostering collaboration in a remote setting.

• Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.

Minimum Basic Qualifications:

• The successful candidate will need to be a certified Veterinary technician, ideally with a Veterinary Technician Specialty (VTS) in Clinical Pathology
• Have direct access to reliable, high-speed internet (>50Mbps download, >5Mbps upload).
• Be proficient with common digital communication platforms (Teams, etc.)
• Bachelors degree or equivalent experience.

Desired Characteristics:

• Have excellent verbal and communication skills.
• Be able to organize and prioritize work.
• Have a service-oriented attitude.
• Have a strong interest in Clinical Pathology and be able to demonstrate proficiency in microscopy including evaluation of technician-appropriate samples such as blood smears.

"Creating better together". It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

What does creating better together mean to us at Enovis? Discover the "why" behind our purpose, values and behaviors:

Our Enovis Purpose, Values and Behaviors on Vimeo

We offer a comprehensive benefits package that includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services

ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

Join us in creating better together.

#LI-RC2

EOE AA M/F/VET/Disability Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.