Business Development Representative

Business Development Representative

Mavenoid is the Intelligent Support Platform for products and devices. Our purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support. Our product provides manufacturers and sellers genius-level customer support while reducing costs. Having raised our Series B, we're in an exciting phase of growth but are still small enough for each new person to have a big impact on the company as a whole. We were founded in Stockholm, Sweden, but now operate globally as a remote-first company, with team members located across Sweden, the United Kingdom, the United States, and more.

As a Business Development Representative, you'll play a key role in driving Mavenoid's growth by developing a qualified pipeline for our new business account executives. This will be done through detailed research, creative messaging, and cold calling. You'll work in a small, agile, and supportive team that values curiosity, experimentation, and collaboration. Your goal is clear: generate high-quality opportunities that help Mavenoid reach the next level of growth. You'll have the freedom to shape your approach and the tools to succeed.

This role will be based on the US East Coast.

In Your First Month, You Will

• Complete Mavenoid's onboarding and learn our tools, product, and go-to-market motion.
• Understand our Ideal Customer Profile (ICP) and key value propositions.
• Shadow experienced account executives and BDRs on calls and outreach.
• Begin prospecting with guided support and feedback from your manager.

In Your First Three Months, You Will

• Take full ownership of your daily outreach using phone, email, and social channels.
• Build and manage your own lead lists through prospecting tools and creative research.
• Run effective discovery conversations to qualify leads for the account executive team.
• Collaborate closely with your team to test messaging and improve conversions.

In Your First Six Months, You Will

• Consistently meet or exceed your targets for qualified meetings and pipeline creation.
• Help refine outreach templates and strategies for your team.
• Build trusted relationships across the sales team and share insights from the market.
• Contribute ideas to improve team processes and overall sales efficiency.

Responsibilities

• Engaging with potential prospects over phone and other channels to qualify and set meetings for the new business account executive team that drive qualified pipeline.
• Identifying target customers for Mavenoid through prospecting tools and research.
• Maintaining active engagement with leads through informed, creative outreach.
• Researching and developing prospective accounts.
• Working closely with other members of the sales team to identify qualified accounts and define strategies for outreach.
• Partner with other teams within Mavenoid to deliver proper messaging for ideal target markets.
• Meet or exceed quarterly quotas for developed leads and qualified opportunities.

Qualifications

• Experience in B2B sales or business development (preferably 1 - 2 years experience selling SaaS).
• You're resilient; you handle challenges and rejection with optimism and persistence.
• You take ownership of your goals and follow through until the job is done.
• You know how to effectively manage your time to complete objectives.
• You get important things done and you have a track record of running complex projects.
• You learn quickly and you're able to map technologies to business processes.
• You are smart, creative, and think well on your feet.
• You're clear, concise, and thoughtful in your communications - both verbal and written.
• You build strong relationships with teammates and customers alike.
• You are hungry to grow your career and develop relevant sales skills in a highly collaborative team environment.

Our Core Values

Win as a Team - Teams are not just extensions of leaders, but are instead a composite of individuals, each with their own strengths. We need to work together in order to scale. And, it's more fun this way!

Teach & Be Taught - As a company, we believe that there is always a way to improve how you work, and therefore it is important to be consistently open to learning. Also, in a fast-growing company, roles & contexts shift, and it is important to be able to adjust. Teaching others is the flip side of that it's a great way to build deeper understanding of the topics you teach, and also an important tool to scale the organization as you step into new roles and responsibilities.

Cut out the B.S. - Get to the bottom of the issue and surface the information needed to make good decisions.

Pick up the Pace - As a startup, our structural advantage is speed, but only if we act with urgency. Don't leave for tomorrow what you can do today.

Eyes on the Ball - Don't get distracted from what is most important, right now. In a startup, there are a million different things that you can do in any situation, and it's necessary to have a consistent focus over time on the things that have the highest impact.