Bilingual Customer Care RepresentativeVirtualVocations • Austin, Texas, United States
Bilingual Customer Care Representative
VirtualVocations • Austin, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Care Representative.
Key Responsibilities
Handle inbound / outbound calls and digital inquiries (WhatsApp, email, CRM)
Troubleshoot issues, guide students, and provide clear solutions
Meet and exceed KPIs : Efficiency, Resolution, SP support, satisfaction
Required Qualifications
Bilingual (English / Spanish) is a must; Portuguese is a significant plus
Experience in a call center environment is a MUST
Experience working in a rapid-pace, high-volume operational environment is a MUST
Full flexibility to work morning / evening / night shifts
Reliable home-office environment with high-speed internet
[job_alerts.create_a_job]
Customer Care Representative • Austin, Texas, United States
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