Talent.com
Field Service Engineer Boston
Field Service Engineer BostonDiasorin • Boston, New Hampshire, USA
Field Service Engineer Boston

Field Service Engineer Boston

Diasorin • Boston, New Hampshire, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Diasorin is a global leader in diagnostic solutions pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years weve earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions made available thanks to ongoing investments in research positions us as the player with the widest range of specialty solutions in the sector and identifies us as the Diagnostics Specialist.

Why Join Diasorin

Impactful Work : When you join Diasorin you become part of a team thats dedicated to improving lives. Your contributions will directly impact patient care making a meaningful difference in the world.

Global Reach & Innovation : Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world expanding your horizons and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture : We believe in the strength of diversity and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive collaborative environment where everyone can thrive.

Join Our Team : If youre passionate about innovation diversity and making a positive impact on healthcare Diasorin is the place for you. Were looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team thats shaping the future of diagnostics Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier more connected world. Together we can make an impact!

Job Scope

The Field Service Engineer will be responsible for :

  • Meeting daily service repair needs and driving customer satisfaction through service excellence.
  • Exercising of judgment within defined procedures and practices to determine appropriate action.
  • Compliance of field service technical standards is required.
  • Monitoring of field service policies procedures standards and company to policies and procedures is mandatory.
  • Requires travel on short notice; overnight travel may be required depending on service region requirements.
  • Service is provided Monday through Friday typically between the hours of 8 a.m. and 6 p.m. occasionally requiring extended workdays.

The territory is primarily Boston / Massachusetts but also includes smaller accounts in the following states : ME NH VT and RI.

Key Responsibilities

  • Maintain inventory of parts and supplies
  • Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region.
  • Manage an expense account service tools and spare parts inventories.
  • Interface daily with internal and external customers
  • Submit written reports
  • Utilize the CRM system to capture full documentation of all calls and entering appropriate codes to ensure accurate history of reporting trends and corrective actions
  • Meeting departmental expectations regarding the following :
  • Response time

  • PM completion Rates
  • Service callbacks
  • Customer Satisfaction Survey Results
  • Other duties as assigned.
  • Education Experience and Qualifications

  • Associates Degree AS AA BS Electronics or demonstrated equivalent required
  • 1 Years Experience in one of the following : Field Service In-house Biomed Customer facing role required
  • Knowledge of electronic measuring equipment
  • Ability to work with a team
  • High mechanical aptitude and good problem solving / communication skills
  • Customer relationship skills.
  • Fluency in English as well as local language of the residential country is required
  • Valid Passport or eligibility required required
  • Standard Physical Demands

  • Possible exposure to Chemicals Lasers Excessive Noise etc. - Rarely
  • Standard Working Conditions

  • Offsite Position - Constantly
  • Work situations include dealing with people; working alone; making judgments and decisions; and directing controlling or planning the activity of others - Constantly
  • Vision (Color) - Constantly
  • Bending - Frequently
  • Travel Requirements

  • 75% Travel may be required including international.
  • What we offer

    Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world.

    $75000 / year - $90000 / year bonus benefits

    Individual pay is determined by skills qualifications experience and location. Compensation details listed in this posting reflect the base salary only and do not include bonus equity or sales incentives if addition to salary Diasorin offers benefits.

    Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

    In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire.

    Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process please contact the North America Talent Acquisition Team at or 1- to request an accommodation.

    The above job description is intended to describe the general content identify the essential functions and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.

    Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.

    Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen subject to applicable laws and regulations.

    This position is not eligible for partnership with a third-party search firm vendor without expressed written consent from the Diasorin Human Resources Department.

    Key Skills

    MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Field Service Engineer • Boston, New Hampshire, USA

    [internal_linking.similar_jobs]
    Service Technician

    Service Technician

    Capital City Subaru • Concord, NH, US
    [job_card.full_time]
    Check and communicate oil level to teammates.Ensure tire pressure for proper inflation.Inspect and refill fluid levels as necessary. Install a new oil drain plug and a new oil filter.Clean and lubri...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Service Technician

    General Service Technician

    Tire Warehouse • Milford, NH, US
    [job_card.full_time]
    Monro’s family of brands is one of the leading automotive service and tire dealers in the United States.We work on approximately five million vehicles a year, but with us, it is personal.Ever...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Engineer Boston

    Sales Engineer Boston

    Harness • Boston, New Hampshire, USA
    [job_card.full_time]
    Harness is a high-growth company that is disrupting the software delivery market.Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably eff...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inspector - 2nd Shift

    Inspector - 2nd Shift

    GXO Logistics • Dunbarton Center, NH, US
    [job_card.full_time]
    At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Plumbing Service Technician

    Plumbing Service Technician

    Mr. Rooter Plumbing & Heating • Bow, NH, US
    [job_card.full_time]
    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr.Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Associate

    Customer Service Associate

    Raising Cane's • Concord, New Hampshire, United States
    [job_card.full_time]
    As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Engineer

    Field Engineer

    The Middlesex Corporation • Littleton, MA, US
    [job_card.full_time] +2
    The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry.Since 1972, the family business founded by Robert W.Pereira has developed an e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Gastroenterology Physician

    Gastroenterology Physician

    Med Career Center, Inc • Not Specified, New Hampshire, United States
    [job_card.permanent]
    JOB DESCRIPTION : Medical center in New Hampshire is seeking a Gastroenterologist to join our practice, comprised of two physicians and four ACPs. Competitive compensation and comprehensive benefits ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Solar Field Service Technician Boston

    Solar Field Service Technician Boston

    Palmetto Clean Technology • Boston, New Hampshire, USA
    [job_card.full_time]
    Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.With a belief that consumers can. Our award-winning technology platform empowers homeowner...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Senior Data Engineer / Analytics Engineer (India-Based) - AI Trainer ($35-$70 per hour)

    Remote Senior Data Engineer / Analytics Engineer (India-Based) - AI Trainer ($35-$70 per hour)

    Mercor • Fitchburg, Massachusetts, US
    [filters.remote]
    [job_card.full_time]
    Mercor is partnering with a cutting-edge AI research lab to hire a • •Senior Data / Analytics Engineer • • with expertise across • •DBT • • and • •Snowflake’s Cortex CLI • •. In this role, you will build and s...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Leominster, Massachusetts
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    X-ray Tech

    X-ray Tech

    New Hampshire Orthopaedic Center • Bedford, NH, US
    [job_card.full_time]
    New Hampshire Orthopaedic Center a division of Northeast Orthopaedic Alliance, is a leading provider of orthopaedic care in southern New Hampshire. Our team of board-certified and fellowship-trained...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Fitchburg, Massachusetts
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Systems Engineer

    Senior Systems Engineer

    Leonardo DRS • Fitchburg, MA, United States
    [job_card.full_time]
    The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U. Navy and navies around the w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Design Engineer

    Sr. Design Engineer

    Avantor • Devens, MA, United States
    [job_card.full_time]
    This position is responsible for the development of approval drawings and prototypes for the single-use systems business. This includes ensuring the assembly will meet the performance criteria requi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Machine Operators 2nd Shift

    Machine Operators 2nd Shift

    Patriot Beverages • Littleton, Massachusetts, United States
    [job_card.full_time]
    CPF, Inc is a privately held leading cooperative manufacturer and bottler of quality beverages sold under the Pepsi-Cola brand, and other well-known private labels. Producing 40 million cases per ye...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Endocrinology Physician - Competitive Salary

    Endocrinology Physician - Competitive Salary

    DocCafe • New Boston, New Hampshire, US
    [job_card.full_time]
    DocCafe has an immediate opening for the following position : Physician - Endocrinology in New Hampshire.Skills, Experience, Qualifications, If you have the right match for this opportunity, then ma...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Pre-Sales Systems Engineer, Commercial Boston

    Senior Pre-Sales Systems Engineer, Commercial Boston

    Pure Storage • Boston, New Hampshire, USA
    [job_card.full_time]
    Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.Here you lead with innovative thinking grow along with us and join the smartest team in the i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]