Sr. Technical Delivery Manager

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

About the Role

We are seeking a seasoned Senior Technical Delivery Manager to lead and drive complex, cross-functional technology initiatives across the enterprise. This role demands a strategic thinker with exceptional communication skills, a high degree of autonomy, and a proven track record in delivering impactful technology solutions.

Responsibilities

Lead the planning, execution, and delivery of enterprise-wide technology projects, including :

Implementation of enterprise tools and platforms

Cybersecurity initiatives and risk mitigation programs

Remediation of audit findings and compliance gaps

Deployment of new technology solutions to enhance operational efficiency

Upgrades to existing retail software

Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off.

Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership.

Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables.

Develop and manage detailed project plans and resource allocations.

Identify and proactively manage risks, issues, and dependencies.

Ensure projects are delivered on time, within scope, and with high quality.

Champion continuous improvement in delivery practices and governance.

Prioritize Technology projects based on business need and project resource capacity

Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.

Serve as the first point of escalation for Technology project roadblocks and / or risks.

Document lessons learned from projects and initiatives, capturing key insights, challenges, and best practices to improve future processes and decision-making.

Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

7+ years of experience in technical project or program management, preferably in enterprise environments

Strong understanding of cybersecurity frameworks, enterprise architecture, and audit / compliance processes.

Demonstrated ability to lead complex initiatives with minimal oversight.

Strategic mindset with a hands-on approach to execution.

Comfortable navigating ambiguity and driving clarity.

Passionate about technology, innovation, and delivering business value.

Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required

Experience scoping projects, documenting requirements, and managing sign-off processes.

Proven ability to present technical and strategic updates to executive audiences.

Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred.

Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project).

Relevant certifications (e.g., PMP, CSM, SAFe) are a plus.

Ability to successfully work across cultures and locations, driving team cohesion and effectiveness.

Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment

Demonstrated ability to successfully partner with a wide range of stakeholder including vendors, regulators, partners, and third parties.

Values attention to detail and understands the importance of precision in quality of work.

Ability to come into the office and / or travel to other locations for key meetings and workshops with stakeholders.

Bachelor's or advanced degree in Computer Science or Business is highly preferred.

Experience in a gaming, hospitality, retail, or similar industry preferred.

The annual salary range for this position is $110K to $147K. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars :

Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.

Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.

Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.

Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.

What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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