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Sr Service Engineering Supervisor Richmond, VA
Sr Service Engineering Supervisor Richmond, VAVertiv Group • Richmond, Virginia, USA
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Sr Service Engineering Supervisor Richmond, VA

Sr Service Engineering Supervisor Richmond, VA

Vertiv Group • Richmond, Virginia, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Description

POSITION SUMMARY

Responsible for performing supervisory sales support and management duties in a defined service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CEs)

RESPONSIBILITIES

  • Supervise train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area.
  • Perform complex troubleshooting specialized tests inspections and appraisals on mechanical cooling apparatus and temperature control systems.
  • Lead large projects requiring specialized skills such as installing contractor support commissioning of data center cooling systems supervising turnkey projects surveys and other types of mechanical cooling consultation.
  • Instrumental in developing tests and inspections in new areas of field services.
  • Perform job estimating proposal preparation fieldwork scheduling reports and manpower planning.
  • Write complete detailed reports promptly at end of project using a computer and accurately process job billing.
  • Actively involved client interface and business development activities.
  • Supervise Thermal Field Service Engineers (CEs) and Service Engineer Supervisors

QUALIFICATIONS

  • Graduate of applicable HVAC Technical School apprenticeship or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience.
  • Possess a working knowledge of refrigeration systems electrical systems temperature controls and overall HVAC expertise et al.
  • Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures
  • Strong knowledge of various industry standards such as OSHA and NFPA.
  • Must be able to read and interpret electrical one-line diagrams and hydronic circuit flow diagrams
  • Ability to give technical assistance via the telephone to internal or external customers on a regular basis
  • Provide on-site customer consultation must be able to present themselves as an expert in the field
  • Expert analytical problem-solving and communication skills (verbal and written) required.
  • Able to manage customer expectations during stressful situations
  • A high degree of communication supervisory organizational and management skills are required.
  • A good theoretical background and strong management skills are necessary.
  • Communicate effectively in writing and verbally with clients peers and management.
  • Good judgment dependable supervises large-scale projects with technical expertise and good business management skills.
  • Strong computer skills including editing formatting and using templates in Microsoft Word use of Internet for standards / products / manufacturer research and operation of computer-controlled test equipment.
  • Willing to work flexible hours weekends holidays and night work.

    • PHYSICAL & ENVIRONMENTAL DEMANDS

  • While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Frequent driving (car van truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds

    • Notes : Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law) provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

  • Extreme cold (below 32
  • Extreme heat (above 100
  • Noise Level (Medium / High need to shout to be heard)
  • Working around moving machinery (fork-lifts tractors)
  • Protective Equipment Required (earplugs gloves eyewear respirator mask etc.)
  • Work outdoors (no effective protection from weather)

    • WORKING CONDITIONS

  • Travel is required
  • Flexible schedules (weekends evenings and holidays)
  • May have on-call responsibility
  • Valid drivers license
  • Must be at least 18 years old

    • The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

    OUR CORE PRINCIPALS : Safety. . Teamwork. Diversity & Inclusion.

    OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

    • OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

    • At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $5 billion in sales a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

    Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to . If you are interested in applying or learning more about this role please visit the companys career page located on Authorization

    No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

    Required Experience :

    Manager

    Key Skills

    Hospital Experience,Hotel Experience,Taleo,Calibration,Pool Maintenance,Maintenance Management,Maintenance,Quality Control,Boiler,Oil & Gas Experience,Programmable Logic Controllers,Supervising Experience

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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