Engineering Director Professional

Engineering Director

Presidio, where teamwork and innovation shape the future. At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role : Engineering Director

The Engineering Director works with the Presidio Sales and Engineering organizations, customers, and manufacturing partners for the purpose of transforming the customer experience through effective ownership and delivery of Presidio services to match customer outcomes and success criteria. The Engineering Director will manage activities and people associated with project delivery success factors : profitability, resources utilization, on-time, on-budget and most of all, client satisfaction. The leader selected will identify and build additional opportunities by fostering and expanding client relationships, cultivating additional revenue opportunities and collaborating with the sales team(s) to monetize those opportunities. The Engineering Director will partner with Sales Management, the Client Engagement Services and Delivery Operations organizations and their peer group across the company to develop and hone service delivery and solution offerings that are attractive to our customers and partners and are scalable and profitable for Presidio.

This position will be based in the Central Region of the United States (Chicago, IL; Milwaukee, WI; Minneapolis, MN; Indianapolis, IN; Detroit or Grand Rapids, MI; Columbus or Cleveland, OH) This role will include up to 25% travel.

Responsibilities include :

• Maintain high customer satisfaction with post-sales delivery of professional services including implementation, optimization, and assessment services
• Help develop Presidio's professional services portfolio including extensions and modifications to existing offerings
• Develop relationships with key customers to ensure Presidio adapts its services and offers to their needs
• Manage all elements of the Business including adherence to key KPIs, revenue goals and profit goals
• Recruit, hire, develop and retain the best talent in our profession
• Support the professional development goals of each member of our Engineering team
• Ensure that the skills and capabilities of the team adhere to Presidio's strategic sales