Chief of Communications

The Chief of Communications leads the Mayor’s Office communications team and leads the City’s communications strategy. The Communications Chief manages the press, digital, and speechwriting teams in developing and implementing a clear, consistent, comprehensive messaging strategy for the City of Boston. The Communications Chief works closely with Mayor Wu and senior City leadership across departments and agencies to use every platform to share resources and information, connect Boston residents to the community, and tell the story of our City. The Chief of Communications is also responsible for overseeing internal and workforce communications.

Responsibilities

• Works closely with the Mayor, the Chief of Staff, and senior City leadership to identify communications priorities and develop messaging that authentically reflects those priorities.
• Develops, manages, and executes the City of Boston’s brand, narrative, and community outreach strategies.
• Manages the press team, the digital team, and the speechwriting team to ensure alignment across various communications functions.
• Ensures consistency, accuracy, concision, and clarity of all communications produced by the Mayor’s Office and the City of Boston, including interviews and talking points, press releases and official statements, social media posts, and other digital communications.
• Prioritizes building and maintaining public trust by ensuring cultural responsiveness in all City communications and resident-facing messaging.
• Develops, maintains, and manages key relationships with communications stakeholders (internal and external) who can provide perspective on and amplification of City messaging and communications priorities.
• Advises senior staff on messaging opportunities to ensure consistency across Cabinets and Departments.
• Proactively develops innovative, multi-platform and multi-lingual communication strategies and creative concepts that meet residents where they are, adapting to the ever-evolving media and digital landscape.
• Develops processes to ensure coordination among relevant City leaders and staff related to both proactive and reactive communications opportunities, including social media.
• Performs related work as required.

Minimum Entrance Qualifications

Preferred Qualifications

BOSTON RESIDENCY REQUIRED

BOSTON RESIDENCY REQUIRED.

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