Consumption Lead, Mulesoft

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Mulesoft Consumption Lead

We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Mulesoft within our largest GMV customers, helping them fully leverage the platform to achieve their e‑commerce objectives.

Responsibilities

Account Growth

• Drive consumption growth through successful implementation of initial commerce use cases
• Understand customer’s business and objectives by conducting research, preparing thoughtful questions and insights in advance of customer meetings
• Practice active listening and uncover customer’s buying motivators, decision criteria, investment propensity and key stakeholders in the buying circle
• Gain commitment and buy‑in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all stakeholders together
• Apply business acumen in business planning by considering economic, industry and company factors with a customer‑centric lens
• Track and drive key consumption metrics including GMV, order volume, and platform utilization
• Develop data‑driven expansion strategies based on consumption patterns
• Create and execute account plans to achieve targeted consumption goals
• Guide customers' roadmap to maximize platform value

Technical Expertise

Customer Success

Minimum Requirements

Preferred Requirements

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