Administrative Assistant FF

Job Description

Job Description

Position Overview

Frontier Family Dental is seeking a friendly, detail-oriented Administrative Assistant with the opportunity to cross-train as a Dental Assistant after successful completion of administrative training. This role is perfect for someone who is eager to grow in the dental field while supporting both our patients and our team.

Key Responsibilities

The ideal candidate will be able to perform a wide range of administrative and patient-support tasks, including :

Organizing and maintaining accurate and complete patient charts

Answering phone calls courteously and communicating professionally with patients

Greeting all patients with a warm, welcoming, and professional attitude

Managing the patient schedule and coordinating workflow between front and back office teams

Verifying insurance benefits for scheduled treatments

Collecting patient payments and reconciling daily financial reports

Preparing prescriptions as directed by the dentist

Presenting treatment plans and calculating patient co-payments and insurance estimates

Educating patients about treatment needs and procedures

Preparing and submitting dental insurance claims efficiently and accurately

Preferred Qualifications

1+ years of experience in healthcare, finance, sales, or a related customer-service role

1+ years of experience in the dental field (preferred but not required)

Strong verbal communication skills and exceptional interpersonal abilities

Highly organized, dependable, and comfortable working in a fast-paced environment

COVID-19 Precautions

Full COVID-19 vaccination required

PPE provided or required

Social distancing protocols in place

Routine sanitizing, disinfecting, and cleaning procedures implemented

Salary

$18-$25 per hour , depending on experience

Job Posted by ApplicantPro