Client Account Manager, Mid-Market (B2B Services)
We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in San Francisco! As a Client Account Manager, you will closely collaborate with your Client Partners on to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Responsibilities :
- Collaborate closely with Client Partners to meet and exceed your clients' marketing goals
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
- Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
- Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
- Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
- Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
- Strategically identify and pitch upsell opportunities to clients to contribute to account growth
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
- Proactively identify areas of improvement and drive the execution of solutions
- Mentor and train other team members
Required Qualifications :
4-7 years of experience in advertising sales and account managementStrong understanding of customer marketing funnel and traditional marketing ecosystemComfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.Proficient at upselling with a proven track record of growing client spendUnderstanding of Digital measurement, tracking fundamentals and mobile measurement partnersTenacious and entrepreneurial approach to working through product, process, and client challengesExperience cultivating strong relationships with external partnersExceptional communication and interpersonal skillsAbility to work in a fast-paced and unstructured work environmentHigh attention to detailProficiency in Excel preferredBA / BS degree or equivalent work experienceBenefits :
Comprehensive Healthcare Benefits and Income Replacement Programs401k with Employer MatchGlobal Benefit programs that fit your lifestyle, from workspace to professional development to caregiving supportFamily Planning SupportGender-Affirming CareMental Health & Coaching BenefitsFlexible Vacation & Paid Volunteer Time OffGenerous Paid Parental LeavePay Transparency :
This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit.
The base pay range for this position is :
$105,000 - $147,000 USD