Sales Coordinator

JOB OVERVIEW :

Under the general guidance of the Director of Sales the Sales Coordinator is responsible for

providing administrative and sales support to the Sales team to ensure the smooth operation of

the department and the successful execution of group and event bookings. The Sales Coordinator

assists in coordinating client communications preparing proposals and contracts managing sales

systems and supporting follow-up efforts to maximize revenue opportunities. This role plays a

key part in maintaining strong client relationships ensuring timely responses and helping the

sales team meet and exceed business goals.

YOUR KEY RESPONSIBILITIES :

• Provide administrative support to the Sales team assisting with lead follow-up proposal generation contracts and event coordination.
• Coordinate communication between clients and internal departments to ensure smooth planning and execution of events and group bookings.
• Maintain and update client records event calendars and booking details in the sales system (e.g. Delphi Opera or SCMC).
• Assist in preparing sales kits marketing collateral proposals menus and client correspondence (emails letters packets).
• Support the team in organizing site inspections familiarization trips and client meetings.
• Track incoming leads and inquiries; ensure timely responses and proper documentation of client communications.
• Help maintain relationships with existing and prospective clients through courteousprompt and professional service.
• Coordinate with the Operations and Events teams to distribute Banquet Event Orders (BEOs) and floor plans and ensure event logistics are confirmed.
• Prepare and process invoices assist with payment tracking and ensure all accounting documents are complete and accurate prior to events.
• Greet clients on-site and assist with introductions and event hand-offs to the operations team as needed.
• Participate in weekly sales and operations meetings to review upcoming events client  expectations and special requirements.
• Assist with compiling sales reports revenue tracking and budget documentation as needed.
• Support community outreach and promotional efforts such as attending local eventsnetworking functions or supporting trade show preparation.
• Participate in training and development initiatives as assigned by the Director of Sales.
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications :

SPECIFIC JOB KNOWLEDGE & SKILLS :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Microsoft Office,Customer Service,Hotel Experience,Hospitality Experience,Basic Math,Microsoft Powerpoint,Salesforce,Filing,Project Management Software,Administrative Experience,Sales Support

Experience : years

Vacancy : 1