Talent.com
Principal, Client Relations - Healthcare
Principal, Client Relations - HealthcareTEECOM • Chattanooga, TN, US
Principal, Client Relations - Healthcare

Principal, Client Relations - Healthcare

TEECOM • Chattanooga, TN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Principal, Client Relations - Healthcare

TEECOM | We Make Technology Work in Buildings

Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to solve complex problems creatively? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $50+ million / year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced, professional remote environment that will challenge you to learn and grow. TEECOM is one of the fastest-growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better.

About the Position

The Principal, Client Relations - Healthcare, plays a critical role in growing TEECOM's footprint in the Healthcare market vertical. This position requires a consultative selling approach, identifying client objectives and challenges while aligning with TEECOM's expertise and service offerings. The goal is to establish TEECOM as the preferred partner for all technology design and implementation needs.

This leadership role offers the opportunity to drive growth by leveraging an established network and client relationships to further TEECOM's thought leadership and grow our market share.

Impact

  • Develop Sales : Identifies opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in net new and repeat work.
  • Represent TEECOM Values and Guiding Principles : Demonstrate that they CARE about clients and fellow team members, add VALUE, and earn and build TRUST.
  • Solicit Client Feedback : Ask for client feedback routinely and document and share the feedback with our team members.
  • Contribute to TEECOM's Leadership : Contribute and participate in strategic leadership meetings and conversations through our semi-monthly leadership meetings and quarterly planning meetings that lead to market outperformance and growth.

Influence

  • Indirect Mentorship : Provide indirect mentorship to anyone who asks questions or needs guidance.
  • Guide Decisions : Directly influence decisions and help guide decisions in TEECOM's favor.
  • Lead by Example : Set an example for the team by aligning your actions with your words.
  • Trusted Advisor : Become a trusted advisor to clients, team members, and industry partners, leading to positive and constructive growth.

    • Knowledge

  • Deep understanding of technologies services (ICT, AV, SEC, Network, Acoustic), the AEC industry, and the implementation of technology services solutions.
  • Familiar with technology systems within ICT, telecom infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks.
  • Understanding the Architecture, Engineering, and Construction (AEC) industry and the complexity of building large facilities within multiple market verticals.

    • Skills

  • Solution Selling : Express and sell complex solutions to the highest level of executives. Demonstrate an ability to pivot C-suite to consider new business processes.
  • Problem Solving : Approach problems logically to create a workable solution.
  • Networking and People Skills : Ability to identify and connect with decision-makers across organizations from middle / upper management to the C-suite. Utilize people skills to nurture and expand networks to identify project leads to increase TEECOM's market share.
  • Client Experience : Facilitate an impactful and positive client journey experience by focusing on all client interactions.
  • Communication : Conduct business communications in a practical, professional, and concise manner, both verbally and in written formats, and one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater understanding by others.
  • Documentation : Accurately and concisely capture discussions in the form of meeting notes, decisions, and action items, as well as document weekly activity.
  • Organization : Keep track of multiple projects and client and team member requests, often on a last-minute basis, with excellent follow-up and follow-through.
  • Teamwork : Work as a functional team member and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Project Delivery, Finance, Marketing, etc.).
  • Strategy : Align the team's goals with the organization's goals. Communicate the plan with the team to ensure understanding. Accept responsibility for problems and recognize others for their ideas and contributions. Know when to ask for help from leadership and how to present scenarios, challenges, and issues to leadership to gain support when required.
  • Emotional Intelligence : Nurture, mentor, and collaborate with staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and nurture staff members. This results in high levels of effective communication, team member satisfaction, motivation, and project results, leading to a highly functional and successful team.
  • Process Oriented : Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes.
  • Software : Use applications effectively and efficiently (GitHub, G-Suite, Slack, etc.) to communicate and deliver work products. Be agile and willing to learn new software and applications as needed.

    • Essential Duties and Responsibilities

  • Pipeline : Build and document a pipeline of opportunities through client relationship development, research, and collaboration with our Market Intel team.
  • Client Relations Development : Lead business development activities and direct specific project pursuit efforts within the Workplace / Corporate market vertical. Act as the primary external-facing representative, proactively identifying opportunities and engaging key stakeholders to position TEECOM as a trusted technology partner.
  • Sales Plan : Work with the Director of Global Business Development to inform and develop an annual client relations and sales plan for your target market and accounts that supports and is consistent with TEECOM's growth goals.
  • Market Intel : Gather intelligence and open doors to new direct owner clients, architects, engineers, and other channel partners. Leverage insights from the Market Intel team to refine client engagement strategies.
  • Support Project Delivery : Support the (TBD) market vertical project delivery team in developing relationships and visibility into new client's pipeline.
  • Expand Accounts : Develop past and current client relationships to expand our range of services and build a pipeline of future opportunities.
  • Industry Events : Participate in industry-related functions to increase visibility and identify and connect with clients, channel partners, and other synergistic connections.
  • Competitive Advantage : Collect and organize the information required to give TEECOM a competitive advantage when competing with other firms for project awards.
  • Referrals : Source referrals from existing clients.
  • Collaborate with Market Intel : Prepare intelligence maps for client organizations, identifying decision-makers and existing vendor preferences.
  • Reporting : Provide weekly updates to leadership on client relationship efforts, leads, and prospective project status through our CRM tools and processes.
  • Solution Selling : Listen to key business requirements and map TEECOM solutions to needs expressed.
  • Travel : Travel (30-40%) to meet with clients, attend industry events, and participate in in-person engagements to foster relationships and drive business growth.

    • What Success in this Role Looks Like

  • Sales Plan : Working with the EVP of Client Relations and the Global Director of Business Development, inform, develop and execute a sales plan identifying client targets, top channel partners, and opportunities within the Workplace / Corporate market vertical.
  • Never Have Lunch Alone : Secure, on average, 5-8 meetings per week with potential end-user clients, architects and other channel partners (general contractors, engineers, PM firms, etc.).
  • Leads and Opportunities : Identify one new lead for consideration per week and generate two invitations per month to partner through relationship building with new and existing clients and partners.
  • Industry Events : Represent the firm and network at conferences and industry-related events.
  • Pipeline :
    • [job_alerts.create_a_job]

    Principal Healthcare • Chattanooga, TN, US

    [internal_linking.similar_jobs]
    Travel Surgical Tech - CVOR - $2056.2 / Week

    Travel Surgical Tech - CVOR - $2056.2 / Week

    FlexCare • Chattanooga, TN, US
    [job_card.full_time]
    FlexCare is seeking an experienced Surgical Tech - CVOR for an exciting Travel Allied job in Chattanooga, TN.Shift : 5x8 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2056.Why Clinicians C...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist - Acute Care - Perm

    Physical Therapist - Acute Care - Perm

    Nealy Pierce, LLC • Chattanooga, TN, United States
    [job_card.full_time] +1
    Mentorship and training provided -.Work for the hospital system, not a contract company.PSLF eligible through nonprofit status. Work across ICU, General Med, Stroke, Cardiac, Ortho floors, and more....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist - PRN

    Physical Therapist - PRN

    NHC HealthCare Sequatchie • Dunlap, TN, United States
    [job_card.full_time]
    PRN Physical Therapist (PT) - NHC HealthCare Sequatchie.We are an in-house therapy team that prioritizes quality care.We offer a culture of recognition, empowerment, and fun.At NHC, we are all part...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    DCS CASE MANAGER 1 • - EG - 04012025-66745

    DCS CASE MANAGER 1 • - EG - 04012025-66745

    State of Tennessee • Dunlap, TN, United States
    [job_card.full_time] +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Dental Hygienist

    Registered Dental Hygienist

    Toothio • Rock Spring, GA, US
    [job_card.full_time] +1
    Be one of Toothio's first dental professionals.Dental Hygienist License in New Jersey required Toothio is revolutionizing how Dental Hygienists work! We find local opportunities for you and send th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LPN Clinical Manager - Health Centers - Full Time

    LPN Clinical Manager - Health Centers - Full Time

    Medicine Journal • Chattanooga, TN, United States
    [job_card.full_time]
    Strengthens and enhances operational performance goals and outcomes through alignment of nursing care across the Erlanger Health Centers and identification of opportunities for appropriate standard...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • LaFayette, GA, US
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    APP (PA-NP)

    APP (PA-NP)

    SPCP / Southeast Medical Group • LaFayette, GA, US
    [job_card.full_time]
    The Advanced Practice Provider (APP) works within a clinic as part of a collaborative team, which may include Family Practice and / or Internal Medicine Physicians, RN Case Managers, and clinic staff...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Occupational Therapist (PRN)

    Occupational Therapist (PRN)

    Sequoia Care • Soddy-Daisy, TN, United States
    [job_card.full_time]
    Occupational Therapist (OT) - Sequoia Care.Sequoia Care is at the forefront of innovative patient care in long-term care and rehabilitation settings as well as home health and outpatient / assisted l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Echo Tech - $2333.8 / Week

    Travel Echo Tech - $2333.8 / Week

    FlexCare • Chattanooga, TN, US
    [job_card.full_time]
    FlexCare is seeking an experienced Echo Tech for an exciting Travel Allied job in Chattanooga, TN.Shift : 5x8 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2333. Why Clinicians Choose FlexC...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    CAREGIVER / HOME HEALTH AIDE - WALKER COUNTY

    CAREGIVER / HOME HEALTH AIDE - WALKER COUNTY

    All Ways Caring HomeCare • La Fayette, GA, United States
    [job_card.full_time]
    CAREGIVER / HOME HEALTH AIDE - WALKER COUNTY.US-GA-ROSSVILLE | US-GA-LA FAYETTE | US-GA-CHICKAMAUGA | US-GA-FLINTSTONE.As a caregiver, you will play a crucial role in helping us provide compassionate...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Registered Nurse Case Manager - Hospice

    Registered Nurse Case Manager - Hospice

    BrightSpring Health Services • La Fayette, GA, United States
    [job_card.full_time]
    Registered Nurse Case Manager - Hospice.US-GA-DALTON | US-GA-RINGGOLD | US-GA-CHATSWORTH | US-GA-LA FAYETTE | US-GA-CALHOUN | US-GA-TRENTON | US-GA-JASPER. Whitfield, Catoosa, Murray, Walker, Gordon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Soddy Daisy, Tennessee, US
    [job_card.full_time] +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Drug Development Unit

    Director, Drug Development Unit

    OneOncology • Chattanooga, TN, US
    [job_card.full_time]
    Director, Drug Development Unit.Director, Drug Development Unit.Unique opportunity to blend clinical and research responsibilities. Board-Certified / Board-Eligible, strong background in providing dir...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Clinical Director

    Clinical Director

    Chattanooga Pain Center (12811) • Hixson, Tennessee, United States
    [job_card.full_time]
    Clinical RN Director 15K Sign On Bonus No call, no weekends, no holidays required! Chattanooga Pain Surgery Center is seeking a seasoned and motivated. We are a fast-paced, ambulatory surgery center...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Outpatient Physical Therapist or PTA - PRN for multiple locations

    Outpatient Physical Therapist or PTA - PRN for multiple locations

    Siskin Hospital for Rehabilitation • Chattanooga, TN, United States
    [job_card.full_time]
    Are you looking to help your patients regain their independence and quality of life? Isn't that the reason you got into Physical Therapy?! The team at Siskin Hospital is looking for an.Outpatient P...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Occupational Therapist PRN

    Occupational Therapist PRN

    United Surgical Partners • Chattanooga, TN, United States
    [job_card.full_time]
    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambul...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Family Nurse Practitioner (FNP) or Physician Assistant (PA)

    Family Nurse Practitioner (FNP) or Physician Assistant (PA)

    Primary Health Care Center of Dade • LaFayette, GA, US
    [job_card.full_time]
    Are you a compassionate and skilled Family Nurse Practitioner (FNP) or Physician Assistant (PA) who believes everyone deserves access to high-quality healthcare? If so, Primary Healthcare Centers (...[show_more]
    [last_updated.last_updated_30] • [promoted]