Talent.com
Help Desk Support Analyst / MTC2 Systems Administrator
Help Desk Support Analyst / MTC2 Systems AdministratorScientific Research Corporation • Norfolk, VA
Help Desk Support Analyst / MTC2 Systems Administrator

Help Desk Support Analyst / MTC2 Systems Administrator

Scientific Research Corporation • Norfolk, VA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

PRIMARY DUTIES & RESPONSIBILITIES :

Naval Information Warfare Center (NIWC) Atlantic and Scientific Research Corporation (SRC) are teaming together to provide systems engineering, software engineering, logistics, technical, and management support services to multiple program sponsors for 50+ Command, Control, Communications, Computers, Cyber Defense, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C6ISR) systems.

  • Provides system design support, operational support, full life cycle support, and repeated examination of support requirements throughout the service life the systems
  • Provides ship's force with system familiarity training, to include references for installing software, performing routine maintenance and troubleshooting GCCS-M AFLOAT / ASHORE, JADOCS, TBMCS, NAOC2 / NTCSS, C2PC, MTC2, and / or LMMT USAF system during post-installation procedures and turnover schedule
  • Manages and provides system engineering services for GCCS-M AFLOAT / ASHORE, JADOCS, TBMCS, NAOC2 / NTCSS, C2PC, MTC2, and / or LMMT USAF implementation, maintenance, and site support, including installation and system upgrade support for the system
  • Provides troubleshooting assistance, creates trouble tickets for required system(s), and reaches out to third parties to work cohesively throughout the scope of ongoing issues for the following systems : GCCS-M AFLOAT / ASHORE, JADOCS, TBMCS, NAOC2 / NTCSS, C2PC, MTC2, and / or LMMT USAF
  • Provides both remote and on-site support as a SME for MTC2 systems ~ 25% travel

Requirements

MINIMUM SKILLS & REQUIREMENTS :

  • Active Top Secret clearance at start of position
  • 2-5 years of experience analyzing and providing system engineering services to the Maritime Tactical Command & Control (MTC2) System to include troubleshooting and documentation of issues
  • Working knowledge of MTC2 and is familiar with the onboard technical system / s associated in order to provide onboard technical support
  • CompTIA Security +
  • Must be a self-starter who is able to work well with little supervision
  • Experience providing system engineering services to include implementation, maintenance, and site support
  • 2+ years of experience with at least 1 of the following : Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008 / 2012, Active Directory, Configuring Windows 7 / 10)
  • DESIRED SKILLS & REQUIREMENTS :

  • 5+ years of experience analyzing and providing system engineering services to include troubleshooting and documentation of issues
  • 5+ years of experience with one of the following : Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008 / 2012, Active Directory, Configuring Windows 7 / 10)
  • Experience with ITSM or Helix ticketing system to document Tier 2 helpdesk issues
  • 2-5 years of experience analyzing and providing GCCS-M AFLOAT / ASHORE, TBMCS, NAOC2 / NTCSS, C2PC, MTC2, and / or LMMT USAF system engineering services to include troubleshooting and documentation of issues
  • Working knowledge of MTC2 and is familiar with the onboard technical system / s associated in order to provide onboard technical support.
  • Experience onboard AFLOAT commands and providing IT experience to related systems
  • Comfortable working within CISCO IOS
  • Scripting and programming experience to better understand the systems supported
  • Experience or training with kubernetes, openshift, or other containerized solutions
  • Automation experience
  • SRC IS A CONTRACTOR FOR THE GOVERNMENT, THIS POSITION WILL REQUIRE CITIZENSHIP AS WELL AS, A GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET LEVEL

    ABOUT US

    Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

    Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

    DIVERSITY & INCLUSION

    We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives. We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.

    EQUAL OPPORTUNITY EMPLOYER

    Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.

    All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

    Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    [#CJ #LI-AM1]

    FILLING THIS POSITION IS CONTINGENT UPON FUNDING

    serp_jobs.job_alerts.create_a_job

    Help Desk Analyst • Norfolk, VA

    Job_description.internal_linking.related_jobs
    IT Service Desk Support - Tier II

    IT Service Desk Support - Tier II

    Trace Systems • Portsmouth, VA, United States
    serp_jobs.job_card.full_time
    Job Title : IT Service Desk Support - Tier II.Trace Systems is seeking an IT Service Desk Support personnel to support the Norfolk Naval Shipyard CIO department (Code 109), and the associated networ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Site Support Analyst

    Senior Site Support Analyst

    Chubb • Chesapeake, Virginia, United States
    serp_jobs.job_card.full_time
    Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions.W...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Systems Administrator

    Systems Administrator

    Fedtec • Hampton, Virginia, USA
    serp_jobs.job_card.full_time
    Systems Administrator who will be responsible for the installation maintenance and management of computer systems hardware and software both stand-alone and networked. This role will also assist in ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Tier-1 Network Monitor / Help Desk Support

    Tier-1 Network Monitor / Help Desk Support

    General Dynamics Information Technology • Hampton, VA, United States
    serp_jobs.job_card.full_time
    Clearance Level Must Be Able to Obtain : .IT Infrastructure and Operations.Help Desk Support,Networking Tools,Technical Support. CompTIA Security+ CE | CompTIA - CompTIA.Join our technology leading te...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Systems Analyst

    Systems Analyst

    Scientific Research Corporation • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    PRIMARY DUTIES & RESPONSIBILITIES : .Ensures the operational functionality of system releases by focusing on all aspects of system design and engineering / integration. Works with NIWC stakeholders, dev...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    SMIT Service Desk RDM Tier 2 Support Technician

    SMIT Service Desk RDM Tier 2 Support Technician

    Leidos • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    At Leidos, we are committed to delivering innovative solutions through our diverse and talented workforce, dedicated to ensuring our customers' success. We value empowerment, community contribution,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Systems Administrator III

    Systems Administrator III

    Scientific Research Corporation • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    As a mission-oriented HCL Domino Systems Administrator, you will be part of a team responsible for the 24 / 7 / 365 operation, maintenance, and sustainment of enterprise-level messaging systems that en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Analyst

    Customer Support Analyst

    Leidos Inc • Newport News, VA, United States
    serp_jobs.job_card.full_time
    Leidos is seeking a motivated and detail-oriented.ACCA5JI JINTACCS mission at our customer office in Langley, Virginia.In this role, you will be a key contributor to the team, leveraging your exper...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Systems Analyst

    Senior Systems Analyst

    Scientific Research Corporation • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    Ensures the operational functionality of system releases by focusing on all aspects of system design and engineering / integration. Works with NIWC stakeholders, development and support teams to devel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Business Systems Analyst (On-site Position)

    IT Business Systems Analyst (On-site Position)

    Hampton Roads Transit • Norfolk, VA, US
    serp_jobs.job_card.full_time
    This position opportunity is located in the Hampton Roads, VA offices and requires on-site presence.Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Service Desk Support - Tier III

    IT Service Desk Support - Tier III

    Trace Systems • Portsmouth, VA, United States
    serp_jobs.job_card.full_time
    Job Title : IT Service Desk Support- Tier III.Trace Systems is seeking an IT Service Desk Support personnel to support the Norfolk Naval Shipyard CIO department (Code 109), and the associated networ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Systems Application Analyst 2

    Systems Application Analyst 2

    Judit Inc • Newport News, VA, United States
    serp_jobs.job_card.full_time
    Develops computer systems specifications that address business requirements and that fit with the companys system architecture standards. Establishes and documents system parameters and formats, ens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contracted Technology Support Level 2

    Contracted Technology Support Level 2

    Monroe Public Schools • Monroe, Virginia, USA
    serp_jobs.job_card.full_time
    Contracted Technology Support - Computer Technician.Central Office - Technology Department.Job Posting : Level 2 Help Desk Technology. The Level 2 Computer Technicianposition provides essential firs...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Portsmouth, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Engineer to join their support team and assist customers with Kubernetes and vCluster issues. Key Responsibilities Troubleshoot Kubernetes and vCluster ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Desk Side Support Specialist

    Desk Side Support Specialist

    Dunhill Professional Search • Newport News, VA, US
    serp_jobs.job_card.full_time
    The Service Center Lead is responsible for managing a team of 20+ IT professionals at various sites delivering exceptional customer service to over 1,200 federal users. This onsite role is located i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Help Desk Specialist

    Help Desk Specialist

    Insight Global • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA.This role is responsible for providing technical assistance and support to internal users across hardware, softwar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Service Desk Support

    IT Service Desk Support

    Interactive Process Technology LLC • Portsmouth, VA, United States
    serp_jobs.job_card.full_time
    IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team membe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Analyst

    Customer Support Analyst

    Leidos • Newport News, Virginia, USA
    serp_jobs.job_card.full_time
    Leidos is seeking a motivated and detail-oriented.ACCA5JI JINTACCS mission at our customer office in Langley this role you will be a key contributor to the team leveraging your experience with the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted