Transporter

Job Description

Job Description

Transporter Per Diem

Position Summary

The Transporter assists the Radiology and Nursing staff to provide transportation services to and from Radiology and floors. Specific areas of responsibility include patient transportation, patient transfer, assisting with the positioning and prep of the patients on nursing floors and Radiology. Help in providing Radiology and Nursing environmental care of gurneys and wheelchairs, assisting with inventory maintenance.

This position will be primarily working with all spectrums of patients from acutely ill through rehabilitating adolescents to geriatric patient population in a manner that demonstrates an understanding of the functional and / or developmental age of the individual served.

Major Responsibility

SERVICE PERFORMANCE

Greets / acknowledges customers warmly, with a smile, and immediately when they enter department / unit / area using all aspects of AIDET.

Asks how the customer may be helped with interest and concern.

Listens attentively, does not interrupt.

Accepts ownership and takes action to resolve customer needs and / or concerns.

Is attentive and responsive to the expectations of physicians, co-workers, and direct reports.

Is generous in acknowledging a job well done.

Uses words and behaviors that express consideration, concern, and respect.

Facilitates and holds staff accountable for meeting department customer service standards in the performance of duties.

Utilizes telephone skills effectively as outlined in the Star Service Program.

Keeps all private information about staff or patients confidential.

Meets or exceeds customer service improvement targets as demonstrated by dashboards, etc.

Answers Nurse Call system within

Locates staff, supplies, etc. as needed by healthcare team members including physicians.

Initiates and follows through with requests for services to affect patient care, environmental cleanliness and safety.

Assists patients, visitors, staff without hesitation; if unable to respond to request, seeks appropriate staff member capable of accommodating needs.

TRANSPORTATION

03 / 2009

Assures equipment is in operating order prior to use

Cleans equipment in accordance with manufacturer’s operating instructions.

Qualifications

General Requirements :

 Prior experience as a nurse aide or Transporter or formal nurse aide training preferred.

 BLS

PHYSICAL DEMAND ANALYSIS

PHYSICAL REQUIREMENTS : Ability to negotiate physical environment with safety

VISUAL REQUIREMENTS : Ability to translate and understand written communications and negotiate physical environment

with safety.

HEARING REQUIREMENTS : Ability to understand and translate auditory

communications with safety

WORKING CONDITIONS : Office working conditions : Normal

Patient Care Areas : With safety precautions