Full Time
40 Hours/Week
Monday - Friday, Rotating Weekends/Holidays
Onsite, 5 days/week
Summary:
The Telecommunications Operator Answers and screens incoming telephone calls; follows through with appropriate action.
Responsibilities:
1. Answers and screens incoming telephone calls; follows through with appropriate action.
2. Pages authorized personnel.
3. Monitors alarms.
4. Responds appropriately to emergency signals including but not limited to fire, stats, and Code Blue.
5. Distributes and maintains all pocket pagers.
6. Provides hospital answering service and maintains an accurate on-call schedule
7. Telephone Operations
8. Emergency Codes, Medical Codes, and Maintenance Alarms
9. Pocket Pagers and Overhead Announcements
10. Answering Service and On-call Schedules
11. Miscellaneous Responsibilities
12. Other duties as required.
Other information:
Technical Expertise
1. Experience working with all levels within an organization is required.
2. Experience in healthcare is preferred.
3. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: High school diploma or equivalent is required
Full Time
FTE:
Telecommunications Operator • Akron, Ohio
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