Talent.com
Technical Support
Technical SupportArtech • New York, NY, United States
[error_messages.no_longer_accepting]
Technical Support

Technical Support

Artech • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title : Technical Support

Location : New York City, NY

Required Skills & Qualifications

  • Applicants must be able to work directly on W2.
  • Minimum of 3 years of experience in remote administration and end user support.
  • Minimum of 3 years of experience with Windows 10 or earlier operating systems.
  • Minimum of 3 years of experience with ticketing and traffic reporting tools (e.g., Zendesk, HPSM, ServiceNow).
  • Minimum of 1 year of experience with Google suite applications.
  • 1 year of experience with platform management and integration, including JAMF Casper Suite or SCCM.
  • Minimum of 1 year of experience with macOS (High Sierra).
  • 1 year of experience with Active Directory services integration.
  • High School Diploma, GED, or equivalent certification required.

Preferred Skills & Qualifications

  • Bachelor's Degree in Business, Information Systems, Computer Science, or equivalent experience.
  • 1 year of experience with defining, implementing, and leveraging process management functions (change, incident, problem).
  • Client certification(s) are a plus.
  • 1 year of experience with virtualization technologies, including Client tools (Fusion, ESX).
  • 1 year of macOS Server administration experience.
  • 1 year of experience with productivity tools on Mac, including MS Office, Lync, or Skype.
  • 1 year of experience supporting 100 end users on Mac.
  • 1 year of experience with image deployment, software and system testing, and encryption and security tools (e.g., McAfee) on Windows and macOS.

    • Day-to-Day Responsibilities

  • Provide support for a fast-growing group of team members in multiple divisions.
  • Focus on laptop support with a mix of Windows PCs, Macs, and mobile devices.
  • Deliver top-notch, customer-focused support.
  • Engage in cross-training efforts among peers where applicable.
  • Contribute to site-level operational readiness and process improvements.
  • Collaborate frequently with the site lead and act as a back-up when delegated.
  • Assist the Service Desk by actively taking and resolving intake calls.
    • [job_alerts.create_a_job]

    Technical Support • New York, NY, United States

    [internal_linking.related_jobs]
    Technical Customer Support Specialist

    Technical Customer Support Specialist

    VirtualVocations • Yonkers, New York, United States
    [job_card.full_time]
    A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Technical Support Associate

    Technical Support Associate

    Supermicro • Jersey City, NJ, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Customer Support Specialist

    Technical Customer Support Specialist

    New York State Psychiatry Institute • New York, NY, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Title : Technical Customer Support Specialist.The Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full-time Technical Customer support specialist position for t...[show_more]
    [last_updated.last_updated_30]
    PayPal Technical Support Advisor

    PayPal Technical Support Advisor

    TradeJobsWorkforce • 10032 New York, NY, US
    [job_card.full_time]
    We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.Deliver outstanding service to customers and colleagues. Stay adaptable to changing pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Yonkers, New York, United States
    [job_card.full_time]
    A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Eatontown, New Jersey, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Support Professional (DSP) | Weekends

    Direct Support Professional (DSP) | Weekends

    Benchmark Human Services • Wall Township, NJ, United States
    [job_card.full_time]
    We are seeking qualified and caring people to work as Direct Support Professionals (DSP) at our group homes located in Monmouth County (Farmingdale, Tinton Falls, and Wall Township, NJ).Professiona...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Middletown, New Jersey
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Online Product Support - No Experience

    Remote Online Product Support - No Experience

    GLOCPA • Middletown, New Jersey
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Support Engineer

    Technical Support Engineer

    Luminance • New York, NY, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise.Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promisi...[show_more]
    [last_updated.last_updated_30]
    Technical Support Engineer

    Technical Support Engineer

    Irium - Mexico • Estados Unidos, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Irium is a Spanish company based in Madrid and we have offices in Mexico and Colombia, we are a consulting firm dedicated to the area of Information Technologies. Some of our clients in Mexico are I...[show_more]
    [last_updated.last_updated_30]
    Technical Support Analyst

    Technical Support Analyst

    Travel Leaders Group Holdings LLC dba Internova Travel Group • New York, NY, United States
    [job_card.full_time]
    Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions.Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliate...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Junior Technical Support Specialist US

    Junior Technical Support Specialist US

    Synthesia • New York City, New York, USA
    [job_card.full_time]
    Welcome to the video-first world.From your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Customer Support (contract)NewRemote

    Technical Customer Support (contract)NewRemote

    Runway • New York, NY, US
    [job_card.full_time]
    Runway is an applied research company pioneering new tools for human imagination.Runway has been at the forefront of multi-modal AI systems ensuring that the future of media creation is accessible,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Support Specialist

    Technical Support Specialist

    Regal • New York City, New York, USA
    [job_card.full_time]
    Founded in 2020 Regal is the AI Agent Platform.Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data easy to customize a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Actus Support TL

    Actus Support TL

    LiveU • Hackensack, New Jersey, USA
    [job_card.full_time]
    Team Leadership & Development.Lead mentor and manage a team of support engineers worldwide conducting regular performance reviews setting development goals and promoting knowledge sharing throu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Substitute Teacher – Start Teaching, No Experience? No Problem!

    Substitute Teacher – Start Teaching, No Experience? No Problem!

    Copilot Careers • Middletown, NJ, US
    [job_card.full_time] +1
    Our recruiters are staffing positions in 100s of New Jersey School Districts, we will help you find the locations and schedule best for you!. Make an impact - Develop career skills - Flexible schedu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Support Specialist

    Technical Support Specialist

    Celtra • New York City, New York, USA
    [job_card.full_time]
    Were on a journey to create something new in the creative technology space so if youre interested in supporting the future of creativity come join us! At Celtra we make software for the most innov...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]