Field Service Technician (Washington)

Job Summary :

This role supports the installation, programming, and maintenance of communication equipment for an industry-leading organization. The technician will work under close supervision and follow detailed instructions to support post-sale services, perform equipment audits, and assist customers in a break-fix environment. The position focuses on mobile and station work related to communication systems for single-site customers.

Key Responsibilities :

Program mobile and portable radios and communication infrastructure

Prepare, organize, and pack radio kits for shipment

Perform data entry in Excel and Word, including barcode scanning

Assist with loading and unloading equipment pallets

Pick and pack radio system parts and kits per specifications

Support inventory management and stock accuracy

Receive and dispatch subscriber equipment

Provide basic PC desktop support and Level 1 system administration

Check and program radios, routers, switches, and desktop computers

Follow standard operating procedures and customer service practices

Required Qualifications :

Associate Degree, Technical Certificate, or equivalent military training

Two years of technical work experience

Familiarity with communication concepts, RF fundamentals, and basic networking

General to intermediate knowledge of computer hardware and troubleshooting

Ability to operate basic electronic test meters such as DVM, oscilloscope, and wattmeter

Ability to log into computers, update spreadsheets, and work within internal systems

Strong attention to detail and ability to follow instructions

Customer-facing experience

Preferred Qualifications :

Experience with communication radio equipment

PC help desk or technical support experience

Programming and test equipment familiarity

Networking knowledge

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.

Pay Range : $30 $36 per hour (depending on experience)