Mortgage Loan Officer Assistant

Job Description

Job Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

Compensation : $40,000+

Responsibilities :

• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator / loan officer
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Screen and make calls, book appointments and provide administrative support as needed
• Prepare disclosures and assist with running DU / LP
• Support marketing efforts using tools like Total Expert
• Improve workflows and help create standard operating procedures (SOPs)
• Coordinate internal operations and occasional business events

Qualifications :

About Company

Founded in 2005 in Columbia, Missouri, by Jim Yankee, Flat Branch Home Loans was built on superior knowledge and understanding of the mortgage industry. With much success, the company has branched out throughout, not only in Missouri, but the surrounding states. In spite of our growth, we still maintain a family atmosphere and a commitment to excellence. In 2015, we extended this commitment into loan servicing. By doing so, we are able to provide the same high level of customer service from application to the closing table and beyond.