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Expert Software Engineer (Epic)
Expert Software Engineer (Epic)Delta Dental of California • Oakland, CA, United States
Expert Software Engineer (Epic)

Expert Software Engineer (Epic)

Delta Dental of California • Oakland, CA, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

JOB DESCRIPTION

  • This position does not offer work visa sponsorship

We are seeking an experienced technical lead who is hands-on in the development and implementation of technical solutions to drive the design, implementation, and optimization of integrations between Epic and a variety of third-party systems. Able to lead and own the technical implementations end to end. This role is responsible for architecting, deploying, and maintaining FHIR APIs, HL7 v2 interfaces, and EDI workflows to ensure secure, reliable, and efficient data exchange across our enterprise healthcare ecosystem.

The ideal candidate brings deep technical expertise in Epic Bridges, Interconnect, and Interface Engines (such as Cloverleaf, MuleSoft, or Rhapsody), along with hands-on experience in developing and managing RESTful and SOAP APIs, ETL processes, and healthcare EDI transactions. This position demands a blend of technical expertise, architectural vision, and the ability to collaborate with cross-functional teams to deliver scalable integration solutions aligned with clinical and business objectives

RESPONSIBILITIES

  • Technical Lead for Integration Projects : Responsible for the full lifecycle of Epic integration initiatives-from planning to deployment-ensuring alignment with business needs and technical standards.
  • EDI Transactions : Implement and maintain EDI transactions including claims (837), remittance advice (835), and eligibility (270 / 271).
  • Vendor Collaboration : Partner with third-party vendors and technology providers to optimize and manage Epic integrations.
  • Partner with clinical, product, and operational leaders to translate complex interoperability and regulatory requirements into practical Epic integration solutions that fit real-world workflows.
  • Solution Architecture : Collaborate with technical and clinical stakeholders to define scalable and secure integration architectures.
  • Lead design and evolution of FHIR-based and HL7-driven interoperability architectures to support scalable, standards-aligned data exchange and digital quality initiatives. Define best practices for integration design, coding standards, and transition from legacy interfaces to FHIR APIs.
  • Epic Interface Management : Serve as the Epic Interface Analyst, developing and maintaining interfaces via Epic Bridges, Interconnect, and external integration engines.
  • API Development : Design, develop, and manage APIs and microservices to support communication between Epic and external systems.
  • Data Integration : Drive ETL and data mapping processes, ensuring accuracy and consistency across structured and unstructured data.
  • Compliance & Security : Collaborate with Information security and ensure all integrations comply with HIPAA, security, and privacy standards using protocols such as OAuth, SAML, and encryption.
  • Documentation & Testing : Maintain detailed interface documentation and oversee field-level, unit, and end-to-end testing of all integrations.
  • Guide integration and development teams through design / code reviews, establish best practices for FHIR / HL7 interface design, and promote continuous skill growth within Epic and interoperability domains.
  • QUALIFICATIONS

    Minimum Qualifications

  • Minimum of 8+ years in integration roles, with extensive exposure to HL7, FHIR APIs, EDI, and data integration.
  • Epic Expertise : Proven hands-on experience as an Epic Interface Analyst, using Epic Bridges, Interconnect, and at least one interface engine (Cloverleaf, Rhapsody, or MuleSoft).
  • Healthcare Transactions : Skilled in implementing Eligibility (270 / 271), Authorization (278), Claims (837), Remittance (835), and E-Prescribing integrations.
  • Technical Skills : Proficiency with REST, SOAP, JSON, XML, SQL, JDBC, and vendor-specific APIs.
  • Data & EDI Integration : Deep understanding of X12, EDIFACT standards and integrations.
  • Protocols : Working knowledge of TCP / IP, SFTP, and secure data transmission methods.
  • Problem-Solving : Demonstrated ability to troubleshoot complex Epic integration issues in fast-paced environments.
  • Candidates not based in the SF Bay Area must be willing to travel to our office in Oakland, CA for 2-3 days each month.
  • Preferred Qualifications

  • Epic Certification : Epic Bridges or related module certification.
  • Epic System Expertise : Experience with Epic Public APIs (CTI, Credit Card Gateway, Printing / Faxing).
  • Cloud Platforms : Familiarity with AWS, Azure, or Google Cloud and Epic cloud integration solutions.
  • Automation & Scripting : Experience with Python, PowerShell, or CI / CD pipelines for integration automation.
  • Experience working within Microsoft Azure cloud infrastructure, including Azure Virtual Machines, App Services, SQL, and Networking components (VNet, ExpressRoute, NSG).
  • Exposure to Azure integration services such as Service Bus, Event Grid, Logic Apps, and API Management for orchestrating HL7 / FHIR and REST-based interfaces.
  • Familiarity with Azure Active Directory / EntraID, OIDC, and service principal authentication for secure API integrations.
  • Experience utilizing Azure DevOps for CI / CD pipeline automation, release management, and infrastructure-as-code deployments.
  • Demonstrated ability to lead cross-functional technical initiatives and represent integration and interoperability expertise across enterprise and vendor ecosystems; adept at leading without authority to align clinical, technical, and business objectives.
  • Working knowledge of observability frameworks using Azure Monitor, Application Insights, and Log Analytics to monitor interface performance and data-flow reliability.
  • Ability to design and maintain proactive alerting and visualization dashboards (Power BI, Grafana, or similar) for integration health, latency, and SLA compliance.
  • Strong understanding of end-to-end system observability, including centralized logging, correlation IDs, and integration health dashboards across Epic, middleware, and third-party systems.
  • Knowledge, Skills, Abilities

  • Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
  • Spearheads the development of innovative approaches to detect, respond to, and eradicate tech debt, anti-patterns and advance threats
  • Ability to research and apply innovative methodologies, latest industry trends, design patterns
  • Recognizes underlying problems, opportunities, or the political forces affecting the organization
  • Subject matter expert responsible for sharing expertise and insight with other engineers
  • Identifies significant internal and external stakeholders and builds partnerships as part of an influencing strategy
  • Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
  • Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability
  • Mentors and champions cultural as well as process change
  • Knowledge of agile development methodologies
  • Ability to develop and maintain key vendor relationships
  • Life-long learner, process improver
  • Base Pay Information

    The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

    Pay Grade 23. $106,400 - $230,600

    ADDITIONAL INFORMATION

    Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes :

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning : career development; tuition reimbursement; recognition program
  • Family support : adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Fair Chance Ordinances and Criminal Background Considerations

    This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and / or New York Corrections Law Article 23-A.

    Important Work Authorization Information

    Please note, Delta Dental will not sponsor applicants for work visas for this position.

    #LI-Remote

    ABOUT THE TEAM

    At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

    We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

    Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram , #LifeatDDins on Facebook and Instagram , Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn . If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

    Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

    The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

    Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

    Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

    Proof of eligibility to work in the United States must be provided if selected for hire.

  • Delta Dental includes : Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
  • If You Are A Current Employee Click Here To Apply

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