Medical Secretary I (SEIU)

SUMMARY

Under direct supervision, provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the clinician. Delivers

excellent customer service and strengthens the patient / clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit.

EDUCATION / LICENSES / CERTIFICATIONS

High School diploma or equivalency certificate (, HiSET, TASC Test) from an accredited institution or governmental unit required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred.

A bachelor’s or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience.

EXPERIENCE

Experience acquired through one-year prior experience in a clinical or customer service setting as determined by the department (a bachelor’s degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and / or aptitude to master the EMR based on other technology experience required.

SKILLS

Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital / domestic partner status, parental status, sexual orientation and gender identity and / or expression, or other dimensions of diversity.

BENEFITS INCLUDE :

• Up to 8% company retirement contribution,
• Generous Paid Time Off
• 10 paid holidays,
• Paid professional development,
• Generous health and welfare benefit package.

Organization

: Physical Therapy

Primary Location

: Boston MA - KenmoreSchedule : m-th 930-6, fri 730-400

Job

: Medical Assistants / Medical Secretaries

Job Level

: Entry LevelJob Type : Full Time