Account ManagerProper Sky Inc. • Abington, Pennsylvania, United States, 19001
Account Manager
Proper Sky Inc. • Abington, Pennsylvania, United States, 19001
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Partner closely with Service, Engineering, Strategy & Alignment, and Project teams to ensure : Projects stay aligned with client priorities Expectations are consistently met or exceeded Lead all client escalations with confidence, ownership, and professionalism Oversee smooth onboarding for new clients and new services Proactively identify opportunities for : Cloud modernization Infrastructure improvements Service expansions Develop and present clear, business-aligned proposals Serve as a strategic advisor, not just a service coordinator Own contract lifecycle management and renewals Lead renewal discussions with a performance-first mindset Monitor service trends, utilization, and client satisfaction metrics Review and present service performance metrics Translate technical data into executive-level insights Use client feedback and trend analysis to drive continuous improvement Promptly triage , and organize incoming packages / shipments Receive all packages incoming from distribution centers and stage appropriately Occasionally, place orders as directed by Director of Finance Execute all Finance Department processes as directed and written Effectively communicate product intake status with the Finance Department 4+ years in Account Management, Client Services, or MSP environment Strong working knowledge of : Microsoft 365 & Cloud Platforms Cybersecurity fundamentals Networking & infrastructure Exceptional written and verbal communication Proven ability to manage multiple accounts with high expectations Strong executive presence and business acumen Highly organized, detail-oriented, and self-directed Prior MSP experience strongly preferred Experience with Azure, AWS, and network infrastructure ITIL, Microsoft, Cisco, or security certifications are a plus Competitive, experience-based salary Medical, dental, and vision insurance Paid time off and holidays Ongoing professional development & certifications Flexible work structure within a collaborative, high-performing team
Why Work for Proper Sky?
At Proper Sky, your work will make an impact from day one. As a small and agile team, we offer meaningful responsibility early on and continuous opportunities to grow, no matter your role. Every day brings fresh challenges and the chance to build new skills in a collaborative, fast-paced environment.
You’ll work closely with leadership and key stakeholders, gaining visibility and influence across the organization. Our team is made up of dedicated, mission-driven professionals who care deeply about delivering exceptional results for our clients and supporting one another.
We’re committed to your development and success. We provide leadership and professional growth opportunities through industry-leading programs like IT Nation, along with other third-party training and support. At Proper Sky, you’ll learn our systems, improve them, and bring value every day.
Role Summary
As a Client Account Manager at Proper Sky, you will own a portfolio of client relationships and be fully accountable for the client experience, retention, and growth of your accounts. You are not a pass-through—you are a strategic partner to your clients and a leader internally. This role is ideal for an experienced professional who thrives on building long-term relationships, driving results, and operating with autonomy and accountability.
You will serve as your clients’ trusted advisor, ensuring their IT environment supports business outcomes, risks are actively managed, and opportunities for improvement are clearly identified and communicated. Your success will be measured by client satisfaction, retention, revenue growth, and operational excellence.
Key Responsibilities
Client Relationship & Experience Ownership
- Own the end-to-end relationship for assigned accounts
- Build strong, trusted relationships with business owners and executive stakeholders
- Lead regular client check-ins focused on performance, risk, and future needs
- Ensure a consistently high-quality client experience with fast, clear communication
- Act as the voice of the client internally, driving accountability and resolution
Resolution Coordination & Escalation Leadership
Issues are resolved quickly
Account Growth & Strategy
Security enhancements
Contract, Renewals & Performance
Reporting & Business Insight
Administrative & Procurement Duties
Required Experience & Skills
Managed IT Services
Preferred Qualifications
Compensation & Benefits
PI86b5a447e77f-30511-39237133
[job_alerts.create_a_job]
Account Manager • Abington, Pennsylvania, United States, 19001
[internal_linking.related_jobs]
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements.
We are a leading global manufacturer and service provi...[show_more]
Associate Account Manager - CV Ultrasound (NYC NJ Philadelphia).The Associate Account Manager will report to the District Sales Leader.
The position will coordinate closely in terms of performance a...[show_more]
Shields Facilities Maintenance, LLC, (SFM) is seeking highly motivated applicants for a.This full-time, position offers a competitive salary with benefits and the opportunity to grow and advance wi...[show_more]
In this key role, you will be responsible for opening up, managing and driving sales in large global enterprise account with revenue $3B+ in annual revenue.
Your focus will be to create and implemen...[show_more]
As one of the fastest growing firms in the energy waste reduction movement, SEEL (Solutions for Energy Efficient Logistics) provides wholistic residential and commercial program management solution...[show_more]
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide.We have continued to pro...[show_more]
Location : Mount Laurel, NJ, US, Eatontown, NJ, US, South Plainfield, NJ, US, Clifton, NJ, US, Elizabeth, NJ, US.North America, Japan and the United Kingdom.
At Grainger, We Keep the World Working by...[show_more]
AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries.
It has been selected as Official Supplier to ...[show_more]
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last ce...[show_more]
We are seeking a motivated Field Account Manager to join our bioprocess business in the Philadelphia Metro this role you will drive revenue growth by proactively selling our full bioprocess portfo...[show_more]
IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers.We deliver the data, the applications, and the business process infrastructure for pat...[show_more]
Home Surplus is a category-killing warehouse superstore for cabinets, countertops, doors, and more.We have unmatched breath and depth of inventory, high-quality products at discount prices, and hig...[show_more]
Commercial Account Manager For The Northeast.At Gasboy Powered by Vontier, we are customer obsessed.This role plays an integral part of making that happen through managing and execution of our sale...[show_more]
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security service...[show_more]
A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is commi...[show_more]
Piano Digital Experience Cloud Key Account Manager.The successful candidate will deliver value to a portfolio of clients in predominantly the UK region by providing day-to-day support to increase c...[show_more]
The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...[show_more]
We design, build, and manage the full project lifecycle for our clients, including site design, engineering, rebate and grant management, permitting, installation, inspection, activation, and ongoi...[show_more]
Account Manager
LGC Group • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Associate Account Manager CV Ultrasound (NYC, NJ, Philadelphia)
Philips • Philadelphia, Pennsylvania, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
Shields Facilities Maintenance LLC • Maple Shade Township, NJ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Major Account Manager Enterprise
Fortinet • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
SEEL • Cherry Hill, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
American Iron and Metal • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager, Healthcare
Grainger • Mount Laurel, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Sales Account Manager, Health, Corporate & Performance (Philadelphia)
Technogym USA United States • Philadelphia, Pennsylvania, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager Strategic Account
Holman • Mount Laurel, New Jersey, USA
[job_card.full_time] +1
[last_updated.last_updated_1_day] • [promoted]
Field Account Manager, (Bioprocessing Portfolio) Remote Philadelphia Metro Area
Sartorius Stedim • Philadelphia, Pennsylvania, USA
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Account Manager, Sales
IntegriChain • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager
Home Surplus • Bellmawr, NJ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Commercial Account Manager (Northeast Region)
Vontier • Doylestown, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager - SMB Sales
WorkWave • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager
Philadelphia Staffing • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Key Account Manager
Piano • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Technical Account Manager
Relativity • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager
Utilities One • Moorestown, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]