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CDL Training Coordinator (Administrative)
CDL Training Coordinator (Administrative)New England Tractor Trailer Training School (NETTTS) • North Andover, MA, US
CDL Training Coordinator (Administrative)

CDL Training Coordinator (Administrative)

New England Tractor Trailer Training School (NETTTS) • North Andover, MA, US
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  • [job_card.full_time]
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Job Description

Job Description

Make a Real Impact Supporting Future Professional Drivers

Are you highly organized, great with people, and motivated by helping others succeed? Join our Training Department as a CDL Training Coordinator , where you'll play an essential role in guiding students through their path to becoming licensed commercial drivers.

This position is perfect for someone who thrives in a fast-paced environment, loves problem-solving, and enjoys being the go-to person for students, instructors, and state agencies. Every day, you’ll help keep our training program running smoothly — and directly contribute to student success.

What You’ll Do

In this role, you’ll be the heartbeat of the CDL training process. You’ll :

Coordinate CDL permit exams, road tests, road trips, and student training schedules

Communicate regularly with students about testing, training expectations, and DMV / RMV requirements

Follow up with students who miss scheduled activities and help get them back on track

Support students with self-certification steps and drug testing logistics

Maintain accurate training records, rosters, and student progress documentation

Enter road trips into the CVUE system and support student retention efforts

Assist graduates needing return training or help with RMV / DMV issues

Keep instructor Driver Qualification (DQ) files up to date

Prepare instructor credentialing documents for internal and state review

Track instructor certifications and maintain compliance

Maintain registrations, insurance certificates, vehicle and equipment inventories

Assist with federal and state filings (IFTA, MC-150, UCR, DOT records)

Provide weekly reports on student progress, attendance, and testing

Keep digital and paper files organized, accurate, and easy to access

Every day will look a little different — but you’ll always be supporting a high-impact mission.

What We’re Looking For Required

High school diploma or GED

At least 1 year of administrative, clerical, or student services experience

Strong communication and customer service skills

Ability to juggle multiple priorities with accuracy and professionalism

Proficiency with Microsoft Office (Word, Excel, Outlook)

Preferred

Associate degree or experience in education, transportation, or vocational training

Experience working with RMV / DMV or regulatory agencies

Familiarity with CDL programs or DOT-related documentation

Background in compliance or recordkeeping

You’ll Thrive Here If You…

Love being organized and keeping others organized

Enjoy helping students succeed and feel supported

Can communicate clearly and professionally

Are detail-oriented and take pride in accurate documentation

Are proactive and able to work independently

Like a role that mixes scheduling, compliance, communication, and problem-solving

Why This Role Matters

Our students trust us to guide them through a life-changing career transition. As the CDL Training Coordinator, you are one of the people who ensures they stay on track, understand the process, and feel supported from start to finish.

Your work directly impacts graduation rates, compliance, and student success — and you’ll be a valued member of the Training team.

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Administrative Coordinator • North Andover, MA, US

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