Program Manager

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem- accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team.

• This is a hybrid position that requires 2 days per week in-office at our Chicago location

We are looking for an Enterprise Program Manager to lead and execute large-scale PIM, MDM, and multi-domain data implementations, while developing best-in-class delivery processes, governance models, and operational performance metrics (KPIs).

This role is accountable for end-to-end program execution, including enterprise customer implementations, complex integrations, partner / SI coordination, and delivery team leadership. The Program Manager will drive continuous improvement, operational excellence, and predictable delivery outcomes, ensuring strong collaboration across Implementation, Operations, Partners, Product, Engineering, and Commercial teams.

The Program Manager will oversee multiple concurrent enterprise implementations, lead delivery teams, manage scope and change control, and ensure standard operating procedures, estimation discipline, and governance frameworks are consistently applied.

The ideal candidate brings strong leadership, execution rigor, and data-first thinking, with the ability to operate across organizational levels, manage complexity with urgency, and advocate for quality, data integrity, and accountability across all delivery processes.

HOW WE'LL BE WINNING TOGETHER DAY TO DAY

Own end-to-end delivery of enterprise PIM / MDM and multi-domain implementations from planning through go-live and stabilization

Oversee complex integration landscapes, including ERP, commerce platforms, syndication networks, data lakes, vendor portals, and downstream systems

May lead delivery coordination with System Integrators and implementation partners across onshore / offshore models

Own project estimation (effort, cost, timelines, resourcing) during planning, presales support, and change events

Maintain adherence to operating efficiency, quality standards, and customer service goals

Lead Enterprise Project and Program Management across multiple PIM / MDM implementations

Work closely with Customers, Partners, Product, Engineering, and Commercial teams to ensure alignment and transparency

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.

Budgeted Salary Range is :

$109,090-$136,363 USD

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR / CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR / Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

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