FSQA Regulatory Compliance Manager

Job purpose

The FSQA Regulatory Manager is detail-oriented and strategic to lead compliance initiatives across our confectionery operations. This role ensures that our sweet treats-Chocolate cand Caramel confections-meet all applicable food safety regulations and internal quality standards. The ideal candidate will have a strong background in food production compliance and a passion for delivering safe, delicious products to consumers

Duties and responsibilities

Regulatory Compliance

· Ensure adherence to food safety regulations such as USDA, FSMA, HACCP, Kosher certifications and any other quality or food safety standards selected specifically for our confectionery production.

· Monitor updates from regulatory bodies like FDA and local health departments. Manage inspections and certifications including allergen control, labeling accuracy, and certification needs.

Quality Assurance Oversight

· Implement and maintain food-grade QMS tailored to confectionery processes Conduct audits focused on hygiene, cross-contamination prevention, and shelf-life stability.

· Lead CAPA initiatives related to non conformances found during audits.

· Carry out quality policies, procedures, and directives in the development of and compliance with company, customer, and government expectations while providing feedback and required follow up to ensure proper corrective action

Documentation & Reporting

· Develop and maintain record keeping standards to support overall compliance needs.

· Prepare reports for leadership and regulatory agencies on food safety metrics and incident resolution

Training & Development

· Train production staff on allergen management, hygiene practices, and food safety protocols.

· Promote a culture of quality and safety in every stage of candy production

· Responsible for the development and direction of the FSQA team.

Cross-Functional Collaboration

· Partner with R&D to ensure new recipes and ingredients meet regulatory standards.

· Support marketing and labeling teams with accurate nutritional and allergen information. Communicates to regulatory agencies regarding compliance to local and federal requirements and inspections Investigate and respond to customer complaints Implement changes (if necessary) and write corrective actions for complaints

· Manage and support the supplier approval program by work with vendors to ensure quality of all purchased products, associated equipment and materials meet established quality standards

· Lead initiatives aimed at improving regulatory compliance

Qualifications

· Thorough knowledge and understanding of food manufacturing, processes, and procedures, and thorough knowledge and understanding of regulatory compliance needs for confectionary facilities with FDA

· Strong ability to demonstrate leadership skills for building a strong department as well as supporting existing programs and creating new ones

· Good computer skills, analytical skills and excellent knowledge of food manufacturing

· Excellent team development and motivational skills

· Knowledge of quality process control and HACCP, SSOP and SOP

· Knowledge of USDA and FDA standards

· Self-starter, motivator, goal-oriented and a strategic thinker

· Good organizational and communication skills both verbally and written

· Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations

· Bachelor's degree from four-year accredited College or university

· Five plus years of quality control experience; in a food-manufacturing environment

· Strong knowledge of Microsoft Excel

Must be able to communicate effectively in English, both verbally and in writing.

Working conditions

· Must be able to work when needed or directed

· Must be able to work overtime as necessary, including Holidays and/or weekends

· Must be an avid Safety Champion and adhere to all safety programs and procedures

Physical requirements

· A non-slip resistant work shoe

· Ability to work on their feet 8+ hours at a time

· Position requires the ability to: stand, sit at a desk, walk around the facility, reaching, kneeling, crawling, and twisting

· Also requires the ability to: see, hear, and communicate with associates as well as others by utilizing professional etiquette

· Lifting at times of up to 50 lbs. without assistance and standing for most of a shift

Direct reports

· Two