Front Desk Administrator

Job Description

Job Description

myStreet’s objective is to join hands with Associations to build a team that supports and improves their community life. We want to help homeowners “Love Where They Live” by protecting their quiet enjoyment, community aesthetics, and property values. Our focus is managing condominiums, townhouses, and single-family communities in the Greater Richmond, Hampton Roads, and Charlottesville Regions.

Our goal is to build a vibrant, ethical, relevant, and profitable company. We reward hard work and have a history of promoting from within while respecting each person’s differences and diversity. We strive to create a positive, fun, supportive, and team-oriented company culture for our employees so they can “Love Where They Work”.

Accomplishing our mission statement will result in confident, capable employees who provide respect, value, and assistance to each community member. As a company, we always keep in mind that our goal is to help homeowners “Love Where They Live".

As the Front Desk Administrator for myStreet Community Management, you will be the positive first impression of the myStreet Community Management team, multitasking a variety of equally important matters with intelligence, grace, and courtesy. Using your excellent interpersonal skills, you will interface with our customers, vendors, and in-house team to render win-win results…every time. As the anchor of our administrative team, the Office Manager is responsible for the following specific duties :

• Greet and assist owners and guests in the lobby
• Acknowledge and direct phone calls to the appropriate team if unable to assist
• Preview voicemails and forward to the appropriate team if unable to assist
• Receive and respond to all general information inquiries
• Process, sort, and distribute all incoming and outgoing postal mail
• Maintain inventory of office and break room supplies
• Manage and track Association clubhouse reservations process– currently 5 Associations
• Review owner applications, process and distribute owner architectural modification submissions to the appropriate manager
• Review owner applications, process and supply facility access passes or fobs for Associations as needed – currently 6 Associations
• Uploading AP invoices for processing

In addition, you may be assisting the team with general administrative tasks which include but may not be limited to :

This job description is a live, dynamic document that changes based on current team providing feedback, suggestions, and solutions to their daily performance. Flexibility, resourcefulness, and meticulous attention to detail are necessary qualities for this role. The ideal candidate will be savvy with a variety of software platforms and be an excellent team player in a fast-paced, fun, professional environment. myStreet Community Management wholly supports our teams and strives to find balance in all roles.

A corporate application will be required for employment.

Job Type : Full-time

Pay : $45,000.00 - $52,000.00 per year

Benefits :

Schedule :

Ability to commute / relocate :

Experience :

Work Location : In person