Program Manager

GENERAL SUMMARY

Looking for someone available

Monday thru Thursday from 2-7pm and 2 Saturdays a month

The Program Manager is responsible for delivering a high quality personal customer experience byensuring that Sylvan education programs are delivered by teachers as designed and that the ongoingeducation needs of Sylvan families are met. To ensure a personal learning experience they alsomonitors student performance meets regularly with families and connects with school teachers tohelp ensure the application of skills learned in the classroom. Theyalso observes and coachesthe teaching staff ensuring robust instructional experiences. The Program Manager also communicates with the Center Directorregularly to ensure quality and consistency of the customer experience.

ESSENTIAL JOB FUNCTIONS

• Observes and coaches instructional staff on a regular basis to ensure that teachers follow
• Sylvans Instructional Management guidelines and deliver instructional sessions that arebalanced and robust
• Manages and delivers all conference activities such as preparing conference materials andmeeting with parents to keep families enrolled in Sylvan
• Sets weekly goals with Center Director to drive sales growth
• Selects and hires teachers ensuring that all new staff meet Sylvan hiring standards
• Ensures that all teachers are trained and certified to deliver Sylvan programs
• Schedules and manages teaching staff to meet Center needs and to control labor costs
• Partners with Center Director to run day-to-day operations including customer accountmanagement
• Motivates and develops staff by providing ongoing learning opportunities
• Ensures initial and ongoing progress assessments are administered according to Sylvanstandards
• Ensures that all staff who administer assessments are trained and certified
• Monitors student progress to ensure goals are achieved and ongoing family needs are met
• Establishes and maintains ongoing communication with classroom teachers to ensure Sylvanprograms meet student and family needs
• May also be required to make school visits establish and maintain relationships with schoolsfor partnership and marketing purposes
• Checks students in and out of the Center with particular attention to student safety and well-being
• Greets and assists students parents and potential customers according to Sylvan standards

KNOWLEDGE REQUIRED

SKILLS AND ABILITIES REQUIRED

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills knowledge and abilitiesrequired.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Part-Time

Experience : years

Vacancy : 1