Concierge Healthcare Manager

Concierge Healthcare Manager

Location: Orlando, FL
Employment Type: Full-Time
Compensation: $70-80k annually & bonus opportunities & growth potential

Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization.
At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve.

About the Role

• Lead day-to-day clinic operations with a strong focus on patient experience
• Coach and develop teams to deliver warm, professional, concierge-level care
• Ensure patients feel supported, informed, and valued at every touchpoint

Healthcare experience is not required — full training provided.

Key Responsibilities

• Lead and motivate teams to deliver patient-first, concierge-level care
• Oversee daily clinic operations and resolve workflow challenges efficiently
• Support patient education and confidently communicate available services

Requirements (Must-Haves)

• 10+ years of management experience managing 30+ employees
• Proven experience managing performance metrics and goal outcomes
• Experience leading performance conversations and coaching individuals

Pay & Benefits

• $70-80k annually & bonus opportunities
• Rapid promotion opportunities
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after one year) +10 paid holidays
• Supportive leadership and mission-driven culture
• Ongoing professional development in a growing healthcare organization

About Serenity Healthcare

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

This role pays $70,000-$80,000 annually.