Job Description
Job Description
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Job Summary :
The Executive Assistant provides strategic, operational, and administrative support to the Senior Business Analyst & Executive Manager. This role functions as an extension of leadership—enhancing productivity, driving accountability, supporting cross-department communication, and ensuring alignment with company-wide initiatives. The position requires exceptional organizational skills, strong communication abilities, and comfort working in a fast-paced, high-visibility environment.
Essential Duties and Responsibilities
Strategic Support & Project Coordination
- Attend high-level leadership, project, and departmental meetings; take detailed notes and document key decisions.
- Track project milestones, timelines, deliverables, and follow-up responsibilities across multiple teams.
- Prepare summaries, reports, and executive-level updates for ongoing initiatives.
- Support integration of business analysis, AI adoption, information systems, and operational improvements.
- Maintain centralized documentation of discussions, action items, and progress tracking.
Scheduling & Time Management
Manage and prioritize the executive’s calendar, ensuring alignment with strategic objectives.Coordinate recurring meetings, planning sessions, reviews, and cross-department activities.Anticipate and resolve scheduling conflicts proactively.Schedule protected time for focus work, planning, and strategic analysis.Coordinate travel arrangements for the executive as needed.Communication & Executive-Level Liaison
Serve as a communication conduit between the Senior Business Analyst & Executive Manager, the Executive Team, managers, and employees.Draft correspondence, follow-up messages, reminders, and summaries to ensure alignment and clarity.Analyze incoming communications (emails, reports, memos) and determine appropriate responses or routing.Coordinate with the CEO’s Executive Assistant to align executive-level agendas, project reviews, and priorities.Represent the executive in meetings when delegated.Accountability & Performance Tracking
Monitor progress on project deliverables, departmental KPIs, and strategic initiatives.Flag delays, risks, and deviations from goals or timelines.Maintain visibility into commitments across departments to ensure follow-through.Support managers in preparing timely, KPI-focused agendas and reports.Meeting Coordination & Management
Prepare agendas and ensure alignment with company goals and priorities.Connect with meeting owners to confirm agenda readiness and required documentation.Distribute meeting minutes, track follow-up responsibilities, and ensure timely status updates.Manage and coordinate the following meetings :Required Meetings to Manage
Weekly Executive Tactical & Strategic MeetingsMonthly Executive Team Offsite (full day)Quarterly Two-Day Strategic Offsite (coordinated with Sandy Reed)Monthly Manager Meetings :Collaborate with the CEO’s EA on agenda creation
Collect department KPIs and action itemsMonitor status of five ongoing company projects, including accomplishments, next steps, and target timelinesAdministrative & Documentation Support
Create, edit, and organize executive presentations, reports, and communication materials.Maintain filing systems, databases, and corporate records with accuracy and confidentiality.Assist with confidential projects, compliance documentation, and sensitive operational tasks.Provide advanced clerical support as needed across executive initiatives.Coordination & Delegation Support
Cascade the executive’s directives in clear, actionable communication.Work closely with managers and team leads to verify progress and ensure operational follow-through.Maintain structured documentation to support accountability and consistency in execution.Desired Attributes & Competencies
Exceptional organization, prioritization, and follow-through.Strong written and verbal communication skills.Analytical mindset with comfort working with data, KPIs, and metrics.Proactive thinker able to anticipate needs, risks, and scheduling challenges.Experienced with project management, information systems, and cross-functional collaboration.Discretion, professionalism, and trustworthiness with confidential information.Confidence interacting with senior leadership and multiple departments.Qualifications
Education : High School Diploma required; Associate’s Degree preferred.Experience : 3–5 years in executive support, project coordination, or related administrative roles.Technical Skills :Strong proficiency in Microsoft Office Suite
Familiarity with CRM or ERP systems (AccountMate, Salesforce, etc.)Experience with project management tools preferredProfessional Skills :Strong organizational, problem-solving, and time-management capabilities
Ability to manage shifting priorities in a fast-paced environmentHigh level of confidentiality and discretionWork Environment & Physical Requirements
Standard office environment with moderate noise levels.Frequent use of computer, phone, and office equipment.Requires sitting, standing, and walking for extended periods.Occasional lifting of up to 25 lbs.