Collections Specialist
Temp-to-HireLocation: Baton Rouge LA 70809
Start:ASAP
Pay: $23-$25/ Hour
Shift:M-F 8am- 5pm 40 hrs/ week
On-Site Requirement- Must be able to commute daily(onsite attendance required daily). Not a remote position.
Experience- Minimum 1-2 yearsin Accounts Receivable and/or Collections
- Proven experience managing open invoices and customer payment cycles
- High school Diploma or Equivalent
Systems & Technical Skills- Experience withD365 Finance & Operationspreferred
(or similar ERPs: SAP Oracle NetSuite etc.) - Strong ability to document collection activity directly in the ERP
- Skilled inExcelfor aging reviews account tracking and reporting
Collections & Communication Skills- Experience makingoutbound collection callsto customers
- Professional and confident in resolving payment issues
- Timely and accurate in responding to customer and internal emails
- Able to manage a portfolio of accounts and prioritize collections efforts
Problem Solving & Escalations- Strongproblem-solving skillsto identify root causes of delinquency
- Ability to handle account disputes and work cross-functionally toward resolution
- Knows when and how to appropriatelyescalatehigh-risk accounts non-payment or billing concerns to leadership
Work Habits & Documentation- Consistently addsdetailed noteson customer interactions and follow-ups
- Able to follow procedures and escalation workflows
- Can workindependentlyonce trained while staying aligned with team priorities
Professional Expectations- Must have ago-getter attitudeand strong team spirit
- Positive proactive mindset with willingness to support the broader AR function
Required Experience:
Manager
Key Skills Data Entry,Customer Service,Collection calls,A/R Management,credit memos,Past due Account,General Ledger Accounting,Accounting,CMA,Excel,Payment Plans,Account Balances,Credit Card,Financial statement,Special projects
Employment Type : Full-Time
Experience: years
Vacancy: 1
Hourly Salary Salary: 23 - 25