Customer Success AssociateVirtualVocations • Asheville, North Carolina, United States
Customer Success Associate
VirtualVocations • Asheville, North Carolina, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Success Associate to join their team.
Key Responsibilities
Provide exceptional customer service across various channels including email, chat, and social media
Respond to user complaints and inquiries in a professional manner, practicing conflict resolution
Assist internal teams with ad hoc requests and fraud reviews related to user interactions
Required Qualifications
1+ years of experience in a direct Customer Support / Success role
Ability to work weeknights and weekends, covering 40 hours per week
Availability during holidays and big game days across sports
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