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GSU Apprentice Program
GSU Apprentice ProgramEmbassy Suites Phoenix Downtown North • Phoenix, AZ, US
GSU Apprentice Program

GSU Apprentice Program

Embassy Suites Phoenix Downtown North • Phoenix, AZ, US
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  • [job_card.full_time]
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Job Description

Job Description

Guest Service Agent ApprenticeAbout Us :

HVMG sets the standard of excellence as an employer, operator, and trusted partner. Our commitment to our Purpose to Be Excellent in all we do so our associates, guests, and partners LOVE us! drives us to provide hotel solutions with quality and integrity. Led by a team of hospitality management and real estate experts who have successfully maximized results together for many years, our fully integrated platform of hotel solutions ranges from third-party management to acquisitions and development to project management. We pride ourselves on being one of only a small percentage of third-party managers approved to manage all major full-service brands : Hyatt, Hilton, IHG, and Marriott. Our formula for growth and success is grounded in the cultivation of the industry's best talent and a relentless commitment to our Be Excellent culture. Whether we're acting as third-party managers, joint-venture partners, or just as advisors, HVMG thrives on solving complex challenges with proven strategies that focus on maximizing value.

Position Overview :

The apprentice will build upon their classroom studies through the Hotel Apprentice Program opportunities, learning first-hand about a hotel's operations. The apprentice will be introduced to the Hotel brand and culture. By gaining hands-on experience in the exciting world of hotel management, the apprentice will be better prepared to pursue opportunities post-graduation. The apprentice will learn and gain experience in various hotel departments by rotating through the following departments : Front Desk, Sales, Housekeeping and Laundry, Maintenance, Food and Beverage Service, Night Audit, and Operations Management.

Who Will this Job Appeal To :

  • Must be enrolled at GCU as a Hospitality Management major or minor
  • Minimum GPA of 2.5
  • Must be a Sophomore, Junior, or Senior
  • Reliable transportation is required
  • Flexible shifts available from Sunday to Saturday, including potential night and weekend hours
  • 20 hrs per week

Learning Outcomes :

  • Apply theoretical knowledge and skills from GCU coursework to fulfill apprenticeship responsibilities.
  • Gain insight into multiple hotel operational departments to understand their performance expectations.
  • Complete assigned tasks confidently and to the hotel’s standards.
  • Demonstrate professional conduct essential for the assigned responsibilities.
  • Communicate effectively and confidently within each department.
  • Collaborate as part of a professional team.
  • Start Date : January 07, 2026End Date : December 31, 2026An Equal Opportunity EmployerWe provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

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