Essential Job Duties
- Registers check in and check outs of all BCN patients; including insurance verification, HMS profile coordination, laboratory orders, controlling copays for professional and technical fees, and practice tally software upkeep.
- Schedules the following patient events: chemotherapy, infusions pump d/c’s, procedures, laboratory blood draws, office visits, dietary visits, and education visits. The collaborative scheduling of these events requires intricate attention to detail and knowledge of hematology and oncology protocols for our physicians and patients treatments. This position also reschedules all no-show patients.
- Control physician, Nurse Practitioner and clinic schedules to accommodate patient needs and maximize efficiency of the clinic; including analyzing types of patient care to adjust schedules to achieve all goals set for patients.
- Controls the continuum of care by being the position that is the central area for dispersing the physician orders; this position is the catalyst for all activity to happen within BRCN.
- Triages information and orders to all internal BCN personnel and all applicable external resources; including sending and receiving clinical information to and from nurses and physicians and organizing patient information in patient charts.
- Deciphers intricate clinical orders and information to translate to patients for the continuum of care, including infusions, chemotherapy, procedures, laboratory visits and financial requirements.
Required Education and Experience
High School diploma or equivalent
1-2 years of medical office experience.
Required License/Certifications
N/A