Yard Associate
Yard associates are expected to maintain a positive representation of Home Store by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities :
Responsibilities :
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
- Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
- Notify customers of upcoming promotions and new products.
- Assist in taking regular inventory of stock.
- Assist with loading customer's vehicles. Check invoices to make sure the correct products are loaded.
- Assist with daily upkeep and straightening of lumber stacks.
- Help yard staff with other tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Attend all staff meetings.
- Adhere to all store policies and safety standards.
Qualifications :
Outstanding customer service skills and professional attitude.A working knowledge of the products in the store with a willingness to continue to learn.Organized, self-starter who thinks independently and solves problems.Strong math, reading, writing, and communication skills.Knowledge of effective sales methods and techniques.Understand how to safely operate a forklift.Ability to lift up to 80lbs on a regular basis.Valid drivers license with clean driving recordGoals :
Continually expand knowledge of all departments, both in the lumberyard and retail store.Become a versatile employee, able to help in other areas as needed.After enough experience, become a mentor to new employees and help them understand products and retail concepts.The Home Store is your trusted, locally owned home improvement retailer with locations in Lamar and Burlington, Colorado. We proudly serve Eastern Colorado communities with personalized service, expert advice, and a commitment to quality.
With access to over 67,000 items through our warehouse, we offer an incredible selection of tools, hardware, home goods, and building materials to support everything from weekend projects to major renovations. Whether our customers are repairing a leaky faucet or building their dream deck, we're here to help make it happen.
At The Home Store, we believe in the power of hometown service backed by big-time resources. We're more than just a storewe're a team of problem-solvers, project supporters, and community builders.
Join us and be part of something meaningfulhelping neighbors build better homes, stronger communities, and lasting memories.