Team Member

Reports to : Manager or Supervisor on Duty

Supervises : n / a

Summary of Position

Sharing Our Passion One Sandwich at a Time : Accomplishing the Capriotti's mission begins and ends with the guests' impression of the passion we have for our business. Capriotti's Team Members are a the faces of Capriotti's and set the tone for the level of service provided in a warm, friendly, safe and sanitary environment for our guests.

Roles and Responsibilities

• Passion - Be the Best : A Capriotti's Team Member participates in the daily workload required for effective operations of the business. Team members may be assigned to one or more stations during a shift; and will be required to complete all shift tasks and side work for their assigned stations.
• Family - Care About People : A Capriotti's Team member offers warm and friendly guest service at all times. Team members communicate effectively and are expected to consistently maintain a respectful work environment with guests and each other.
• Integrity - Walk the Talk :
• Summary of Position : In the preparation of Capriotti's menu items or prepping of ingredients, a Capriotti's Team Member consistently follow all documented recipes, in a clean, safe and sanitary environment maintaining Capriotti's standards for quality ingredients and shelf-life. All Capriotti's Team Members are required to adhere to health department codes and requirements regarding food sanitation and handling of product.
• Team members assigned to food preparation adhere to Capriotti's portion / quality controls to ensure a menu items are consistently presented utilizing Capriotti's standards and procedures.
• Profitability - Everyone Wins : Team members assigned to a register ensure all guest orders are accurately entered into the P.O.S. system using proper cash-handling procedures.
• When preparing food, Team Members maximize product yield without sacrificing quality to minimize product waste.
• Genuineness - 100% Real : Capriotti's Team Members adhere to standards for personal hygiene, uniform and appearance at all times. Team members possess clear and friendly communication skills.

Physical Requirements :

Qualifications :

This job description is not intended to be an exhaustive list of the roles and responsibilities of this position. Other tasks may be assigned by a manager or supervisor.

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